The hotel was short staffed, and there are signs as soon as you walk into the area where you check in. The staff were extremely nice and they were running around like chickens with their heads cut off to accommodate guests. Kudos to them for working so hard.
The rooms were ehh. The bathrooms really need some TLC. Along with the plumbing, because the faucets were leaking etc. The ice machine was down and has been down for some time, because they are unable to find a company to drive to the area to fix it. Which is sad because after traveling for 10 hours, my father needed ice for his C-Pap machine and did not have any.
If this hotel is owned by the Wyndham corporation, you should take some time to visit your hotels and stay the night and see how you would rate the place, and focus on your employees who work their butts off to accommodate the guests, with not the best working conditions.