Check in takes quite a long time, limited amount of people at the desk, luggage storage basically anyone can walk in so not really that secure, room itself wasn’t bad as well as the location but no towels on check in, had to chase down room service for towels. Requested room service to change bed sheets etc but no room service was completed for the entire stay I was there, had to get spare towels from reception to use as new sheets, overall the room and location is good, but the service was pretty poor.