2/10 Poor
Nov 15, 2024
A night to forget .,,,
I booked a single room (M2) for single occupancy and paid £115 for one night. The room was very small indeed (upstairs, no lift access) and extremely noisy (flowing water noise from air con’ or something all night until it suddenly went quiet just after 6am). Temperature in the room was too warm and difficult to regulate with the a/c fan in the room. (Staff clearly aware, as they had left the window open when I arrived). The phone in the room was not functional. Maintenance staff said they would replace it, but they didn’t. (I had to call reception using my mobile phone). Bathroom tiny and drains unpleasant smelling. Shower cubicle tiny and shower not constant in terms of water pressure or temperature. (I had to cajole it into action and had no confidence in it).
Stephen
Stephen, 1-night business trip
Verified Hoteles.com guest review