2/10
The bad review I am giving is due to the poor customer service provided by the front desk staff. On Saturday morning I mentioned to the front desk clerk that my room had been left without towels again and that was a recurring problem since it had happened in my last four stays. The clerk told me it was a supply problem but that I could go to the front desk to get the towels. The attitude of this clerk was rude and arrogant when telling me this. At that night another clerk told me that this was the last night I would be accepted as a guest and that I was banned from the hotel because of the criticiI would leave in my review.
Elba
Viaje en pareja de 1 noche