In the heart of Vienna, Hotel Kaiserhof Wien offers a serene retreat with its eco-friendly charm. Unwind at Spabereich, explore the nearby Naschmarkt and Vienna University of Technology, or cozy up by the lobby fireplace. With a coffee shop/cafe and helpful multilingual staff on hand to assist you.
VIP Access
Reviews
Loved by guests
9.8 out of 10, Loved by guests
Top-rated by travelersTop-rated by travelers
Popular amenities
Airport transfer
Pet friendly
Parking available
Free WiFi
Connecting rooms available
Main amenities (12)
Daily housekeeping
Full-service spa
Breakfast available
Fitness center
Sauna
Steam room
Self parking
Bar/lounge
Room service
Coffee shop/cafe
Business center
Meeting rooms
Feel at home (6)
Children stay free
Connecting/adjoining rooms available
Private bathroom
Daily housekeeping
Coffee/tea maker
Blackout drapes/curtains
The current price is $184
$184
$207 total
includes taxes & fees
Jun 7 - Jun 8
Why we love this property
Work meets relaxation
Located in the business district and city center, this hotel offers meeting rooms and a business center. Guests can unwind at the spa, sauna, or bar.
Food to cure any craving
This hotel offers a delightful cafe, a relaxing bar, and a hearty buffet breakfast. Culinary options cater to every morning and evening mood.
Spa indulgence
Full-service spa, sauna, and steam room elevate this relaxation haven. Daily spa access and a fitness room complete the rejuvenation experience.
Vienna University of Technology - 2 min walk - 0.2 km
Naschmarkt - 5 min walk - 0.4 km
Vienna State Opera - 8 min walk - 0.7 km
Getting around
Vienna International Airport (VIE) - 35 min drive
Vienna (XWC-Vienna Central Station) - 21 min walk
Vienna Mitte Station - 22 min walk
Quartier Belvedere (Arsenalstraße) Station - 22 min walk
Resselgasse Station - 3 min walk
Paulanergasse Station - 3 min walk
Taubstummengasse U-Bahn - 6 min walk
Airport shuttle (surcharge)
Restaurants
Knockbox - 4 min walk
Nam Nam Dabba - 3 min walk
No Panic Coffee - 2 min walk
Mani Im Vierten - 4 min walk
Santos Wieden | Mexican Grill & Bar - 4 min walk
About this property
Hotel Kaiserhof Wien
You'll be in a fantastic location at Hotel Kaiserhof Wien, just a 5-minute walk from Naschmarkt and Vienna University of Technology. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. Other features include a bar/lounge, a fitness center, and a sauna. The helpful staff and overall property condition get great marks from fellow travelers. The property is just a short walk to public transportation: Resselgasse Station is 3 minutes and Paulanergasse Station is 3 minutes.
At a glance
DONE
Hotel size
74 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 26 per night)
Onsite parking limited
Height restrictions apply for onsite parking
Offsite parking nearby (EUR 26 per night; reservations required)
Street parking available
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1896
Safe-deposit box at front desk
Library
Fireplace in lobby
Fitness center
Full-service spa
Sauna
Steam room
Banquet hall
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Accessible airport shuttle
Well-lit path to entrance
Room amenities
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 30 per person
Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one-way, maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle service for children costs EUR 75
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Self parking costs EUR 26 per night
Parking is available nearby and costs EUR 26 per night (984 ft away)
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Also known as
Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna
Frequently asked questions
Does Hotel Kaiserhof Wien offer free cancellation for a full refund?
Yes, Hotel Kaiserhof Wien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Kaiserhof Wien?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Kaiserhof Wien?
Yes. Self parking costs EUR 26 per night. Parking spots may be limited.
Is airport shuttle service offered by Hotel Kaiserhof Wien?
Yes, an airport shuttle is available. The charge is EUR 75 per vehicle one-way.
What are the check-in and check-out times at Hotel Kaiserhof Wien?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Hotel Kaiserhof Wien?
No, this hotel doesn't have a casino, but Casino Wien (11-min walk) is nearby.
What is there to do at Hotel Kaiserhof Wien and nearby?
Hotel Kaiserhof Wien has a spa and a steam room.
What's the area around Hotel Kaiserhof Wien like?
Hotel Kaiserhof Wien is in Wieden, a short 3-minute walk from Resselgasse Station and 9 minutes' walk from Vienna State Opera. Travelers give top marks for the hotel's prime location.
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Reviews
Hotel Kaiserhof Wien Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.2
Location
9.8
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, with a wide variety of options and great service. (116 reviews)
The property offers a great sauna and steam room for relaxation. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Breakfast
Room
Location
Walking
Restaurant
Bar
Attraction
Elevator
Opera houses
Reviews
Verified
8/10 Very good
Apr 20, 2026
Very good breakfast!
Leslie
Leslie, 3-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Wonderful hotel, friendly staff, great breakfast, wonderful room
Richard
Richard, 2-night trip
Verified
10/10 Exceptional
Mar 25, 2026
One of the best properties we stayed at, they upgraded us to their suite, which was out of this world.
It was spacious, multi level, had an amazing bath tub.
The staff at the front desk were always very helpful.
Priyankar
Priyankar, 3-night trip
Verified
10/10 Exceptional
Jan 3, 2026
A very nice, classic hotel in a central part of Vienna.
David
David, 3-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Very good services and great hospitality
Mitsuru
Mitsuru, 4-night trip
Verified
10/10 Exceptional
Dec 15, 2025
very convenient location, friendly staff, clean room and wide variety of Austrian cousine for breakfast.
yuki
yuki, 2-night trip
Verified
10/10 Exceptional
Jan 15, 2026
The breakfast was great. The gym was also a great plus.
Edith Gabriela
Edith Gabriela, 2-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Wonderful personalized service, spacious rooms and a breakfast buffet with endless selection. Great location too! We wouldn't hesitate to stay here again
Meredith
Meredith, 4-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Oustanding breakfast. Easy walking distance to all sites.
Alexander
Alexander, 3-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Nice hotel. A bit of a walk to Inner Stadt but worth the walk due to such a nice hotel. Great staff and nice bar
Alan
Alan, 1-night trip
Verified
10/10 Exceptional
Nov 27, 2025
Courteous and helpful staff. Great location. Great breakfast. Would definitely stay here again.
Maryllis
Maryllis, 3-night trip
Verified
10/10 Exceptional
Mar 29, 2026
We really enjoyed staying here. It was central and easy to get around from. It was a very quick 200m walk to the metro/subway. Also it’s just around the corner from a nice little supermarket where we bought our yoghurt and croissants and drinks for breakfast. The staff were lovely - very polite and helpful and friendly. We loved our room - but please provide a better and larger garbage can. The only one for garbage (not recycling) was super small and in the bathroom.
Thank you for a lovely stay!
Brian
Brian, 3-night trip
Verified
10/10 Exceptional
Oct 7, 2025
The hotel is amazing!! Excellent service, spectacular rooms, great amenities,
francisco
francisco, 1-night trip
Verified
10/10 Exceptional
Jan 19, 2026
This hotel was located within easy walking to shopping and venues. The buffet breakfast was outstanding with many different options from cereal to hot foods like pancakes and bacon. Fresh pastries and fruit and veggies. A helpful and friendly staff greeted us when we walked in. We will stay here again!
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Everything was very clean and staff very kind and helpful
Benjamin
Benjamin, 2-night trip
Verified
10/10 Exceptional
Jan 1, 2026
We loved this hotel!! The staff was so helpful and friendly. The water pressure in the shower was heaven. The breakfast was 10/10 and should not be missed. The bar and location were all convenient. Will recommend to everyone.
Heather
Heather, 3-night trip
Verified
10/10 Exceptional
Oct 18, 2025
Great central hotel - very easy walks to the city sites. The staff was excellent - front desk recommended great restaurants within easy walking distance. Room was well appointed and comfortable.
Steven
Steven, 3-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Comfortable bed and terrific breakfast
Daniel
Daniel, 2-night trip
Verified
10/10 Exceptional
Sep 18, 2025
Great location walkable to the city centre
Adrian
Adrian, 6-night trip
Verified
10/10 Exceptional
Oct 24, 2025
Excellent and stylish hotel. Great bar. In a quiet university neighborhood walkable to everything.
Brian W.
Brian W., 1-night trip
Verified
8/10 Very good
Sep 11, 2025
Staff are excellent and very friendly.
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Oct 4, 2025
The staff was absolutely incredible!
Christopher
Christopher, 2-night trip
Verified
10/10 Exceptional
May 4, 2025
Close to central Vienna, great breakfast, wonderful staff.
Peter
Peter, 1-night trip
Verified
10/10 Exceptional
May 19, 2025
Perfect Hotel in Vienna
Wonderful hotel, great breakfast, ideal location, friendly staff.
Shailesh
Shailesh, 3-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Lovely staff. Breakfast was so very good, lots of healthy choices, good cooked food and extremely pleasant and professional staff.
The hotel was on a quiet side street, minutes from the main part of the city so a perfect location.