Where do I even start… My dog and I were evacuated due to wildfires and searched for pet friendly properties and booked a king sized room for me and my dog. Apparently they don’t have king sized rooms for pets so they put me in a dark, dank, tiny room with 2 full beds in the back of the property along the highway with an exterior door in a part of the hotel with no other cars in the parking lot and seemingly no other guests. As a woman traveling alone I booked this hotel because it looks like a hotel with interior entrance rooms but that’s not the case, only a portion of the rooms are interior. It felt very abandoned and unsafe. If they don’t offer king rooms for pets then they should show the options for pet rooms so that you can select one when you book. If I had known the type of room I would be receiving I would have booked at another property. I attempted to get a refund from both Expedia and the property so I could just leave and go somewhere else but they refused. Staff was rude, unhelpful and the owners are thieves. The property stinks like old food inside, looks nothing like the photos, restaurant/bar is shut down, trash and spills and filth in the hallways and stairwells, the only decent thing about this hotel is the outdoor pool and the grounds in the back. They still have not released my charge for incidentals after 2 days. I will never book through Expedia again and I’m deleting my account and I will never stay at another Best Western property again Beware