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Heartland Hotel Queenstown

Queenstown hotel with restaurant and bar/lounge

Choose dates to view prices

Where to?

Dates

May 2026

16

June 2026

View from property - Heartland Hotel Queenstown (Queenstown)

Exterior - Heartland Hotel Queenstown (Queenstown)

Lobby - Heartland Hotel Queenstown (Queenstown)

Lobby lounge - Heartland Hotel Queenstown (Queenstown)

Family Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets - Heartland Hotel Queenstown (Queenstown)

In the heart of Queenstown City Centre, Heartland Hotel Queenstown offers an eco-friendly retreat. Unwind with a cocktail at the bar, get moving in the gym, or indulge in breakfast and dinner at Peaks Restaurant & Bar.

Very good

Popular amenities

Free parking
Free WiFi
Gym
Bar
Laundry facilities

Main amenities (12)

Daily housekeeping
Near the beach
Restaurant and bar/lounge
Breakfast available
Ski storage
Fitness center
24-hour room service
Garden
Front-desk safe
Vending machine
Laundry service
Self-serve laundry

Feel at home (6)

Private bathroom
Television
Garden
Daily housekeeping
Laundry facilities
Blackout drapes/curtains

$108 total

includes taxes & fees

May 28 - May 29

Room options

Check availability for these dates

Tonight

May 16 - May 17

Tomorrow

May 17 - May 18

Standard Twin Room

Wonderful

30 sq m
Sleeps 3
1 Queen Bed and 1 Twin Bed

Superior King View Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior King View Room

Good

Partial lake view
30 sq m
Sleeps 2
1 King Bed

Standard Triple Room

50 sq m
Sleeps 3
3 Twin Beds

Chalet Studio King Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Chalet Studio King Room

Very good

30 sq m
Sleeps 2
1 King Bed

Chalet Studio King View Room | Lake view

Chalet Studio King View Room

Wonderful

Partial lake view
30 sq m
Sleeps 2
1 King Bed

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Super King/Split View

Good

Partial lake view
30 sq m
1 bedroom
Sleeps 2
1 King Bed

Superior Studio, Multiple Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Studio, Multiple Beds

Good

30 sq m
Sleeps 3
1 Queen Bed and 1 Twin Bed

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Super King/Split

Good

30 sq m
1 bedroom
Sleeps 2
1 King Bed

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Super King/Split Room

Sleeps 2

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Chalet King View

Sleeps 2

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Chalet

Sleeps 4

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Queen And Single Room

Sleeps 3

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior King Room With View

Sleeps 2

Superior Family Chalet View | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Family Chalet View

Partial lake view
Sleeps 4
1 Queen Bed and 2 Twin Beds

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Split King Chalet View

Partial lake view
Sleeps 2
1 King Bed OR 2 Twin Beds

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Split King Chalet

Sleeps 2
1 King Bed OR 2 Twin Beds

Lake view

Superior King View Room

Partial lake view
Sleeps 2
1 King Bed OR 2 Twin Beds

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Split King Twin

1 bedroom
Sleeps 2
1 King Bed OR 2 Twin Beds

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Split King Twin View

1 bedroom
Sleeps 2
1 King Bed OR 2 Twin Beds

Deluxe Twin Queen

1 bedroom
Sleeps 4
2 Queen Beds

Deluxe King

1 bedroom
Sleeps 2
1 King Bed

Deluxe King View

1 bedroom
Sleeps 2
1 King Bed

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Queen Twin Single

1 bedroom
Sleeps 4
1 Queen Bed and 2 Twin Beds

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Queen Twin Single Family Non-View

1 bedroom
Sleeps 4
1 Queen Bed and 2 Twin Beds

Free toiletries, hair dryer, towels, soap

Superior King Twin Single Family View

1 bedroom
Sleeps 4
1 King Bed and 2 Twin Beds

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Chalet Quad Room

33 sq m
1 bedroom
Sleeps 4
1 Queen Bed and 2 Twin Beds

Family Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Room

Wonderful

Partial lake view
50 sq m
Sleeps 4
1 Queen Bed and 2 Twin Beds

Chalet Quadruple Room

Sleeps 4

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Split King View

Sleeps 2

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Split King Chalet View

Sleeps 2

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Split King Chalet

Sleeps 2

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Family Chalet View Room

Sleeps 4

Standard Triple Room

Sleeps 3

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Chalet King

Sleeps 2

Standard Super King/Split View

Sleeps 2

Standard Super King/Split View

Sleeps 2

Superior Family Chalet View Room

Sleeps 2

Standard Room

Sleeps 2

Superior King Room

Sleeps 2

Deluxe King

Sleeps 2

Deluxe Twin Queen

Sleeps 4

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Queen Twin Single

Sleeps 4

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Split King Twin

Sleeps 2

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Split King Twin View

Sleeps 2

Deluxe King View

Sleeps 2

Superior King Twin Single Family View

Sleeps 4

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Queen Twin Single Family Non-View

Sleeps 4

Premium King Chalet

Sleeps 2

Deluxe King Room

Sleeps 2

Deluxe King Room with View

Sleeps 2

Deluxe Twin Queen

Sleeps 4

Superior Split King Twin View

Sleeps 2

Superior King Twin Single Family View

Sleeps 4

Double or Twin Room with View

Sleeps 2

Superior Studio, Multiple Beds

Sleeps 3

Superior Queen Twin Single Family Non-View

Sleeps 4

King Room with Lake View

Sleeps 2

Family Room with Lake View

Sleeps 4

Similar properties

Exterior

Laundry facilities
Parking available
Free WiFi
Air conditioning

$117 total

includes taxes & fees

May 17 - May 18

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About the neighborhood

27 Stanley Street, Queenstown, 9197

What's nearby

Queenstown Gardens - 2 min walk - 0.2 km
Queenstown Mall - 3 min walk - 0.3 km
Queenstown Beach - 5 min walk - 0.5 km
Kiwi Park - 10 min walk - 0.9 km
Skyline Queenstown - 11 min walk - 1.0 km

Getting around

Queenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

‪Novotel Queenstown Lakeside - ‬6 min walk
‪“Life’s a Grind” Coffee - ‬5 min walk
‪Cookie Time - ‬4 min walk
‪McDonald's - ‬5 min walk
‪Odd Saint - ‬6 min walk

About this property

Heartland Hotel Queenstown

Located in the entertainment district, Heartland Hotel Queenstown is a great choice for a stay in Queenstown. Guests can visit the fitness center for a workout or grab a bite to eat at Peaks Restaurant & Bar, which serves breakfast and dinner. Other features include a bar/lounge and a garden. Fellow travelers say great things about the helpful staff and location.

At a glance

Hotel size

- 81 rooms
- Arranged over 3 floors

Arriving/Leaving

- Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 10 AM

Special check-in instructions

- The property charges 1.5 percent for credit card payments
- The front desk is open daily from 7:00 AM - 11:00 PM
- Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
- To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
- If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free uncovered onsite self parking
- Onsite parking limited
- Electric vehicle charging point on site
- Offsite parking nearby (NZD 30 per night; reservations required)

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
24-hour room service

Traveling with children

Children's menu

What to do

Beach nearby
Bicycle rentals nearby
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Ski lessons nearby
Water skiing nearby
Scooter/moped rentals nearby
Skydiving nearby

Services

Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Ski storage

Facilities

7 buildings/towers
Safe-deposit box at front desk
Garden
Television in common areas
Fitness center
Vegetarian dining options
No plastic coffee stirrers
No plastic drinking straws

Accessibility

Well-lit path to entrance

Room amenities

Be entertained

Television
Satellite TV channels

Home comfort

Heating
Electric kettle
Iron/ironing board

Sleep well

Blackout drapes/curtains
Bed sheets provided

Freshen up

Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Free WiFi
Phone

Food and drink

Mini-fridge
Free tea bags/instant coffee

More

Daily housekeeping

Special features

Dining

Peaks Restaurant & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The Lobby Bar - Onsite lobby lounge. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately NZD 26 to 33 for adults, and NZD 13 to 17 for children
Credit card charges are subject to an extra charge of 1.5 percent

Renovations and closures

The following facilities or services will be unavailable from April 7 2026 to September 30 2026 (dates subject to change):

Fitness facilities

The property will be renovating from April 7 2026 to September 30 2026 (completion date subject to change). The following areas are affected:

Fitness facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Parking

Parking is available nearby and costs NZD 30 per night (164 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Heartland Hotel

Heartland Hotel Queenstown

Heartland Queenstown

Heartland Queenstown Hotel

Hotel Heartland Queenstown

Queenstown Heartland

Queenstown Heartland Hotel

Scenic Circle a Line Hotel

Scenic Circle a Line Queenstown

Heartland Queenstown

Heartland Hotel Queenstown Hotel

Heartland Hotel Queenstown Queenstown

Heartland Hotel Queenstown Hotel Queenstown

Frequently asked questions

Does Heartland Hotel Queenstown offer free cancellation for a full refund?

Yes, Heartland Hotel Queenstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Heartland Hotel Queenstown?

Sorry, pets aren't allowed.

Is parking offered on site at Heartland Hotel Queenstown?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Heartland Hotel Queenstown?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is 10 AM.

Is there an onsite casino at Heartland Hotel Queenstown?

No, this hotel doesn't have a casino, but Skycity Queenstown Casino (6-min walk) and SKYCITY Wharf Casino (9-min walk) are both nearby.

What is there to do at Heartland Hotel Queenstown and nearby?

Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy amenities like a fitness center and a garden.

Are there restaurants at or near Heartland Hotel Queenstown?

Yes, there's an onsite restaurant, Peaks Restaurant & Bar.

What's the area around Heartland Hotel Queenstown like?

Heartland Hotel Queenstown is in Queenstown City Centre, a short 4-minute walk from Queenstown Gardens and 4 minutes' walk from Queenstown Mall. Travelers give top marks for the hotel's prime location.

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Heartland Hotel Queenstown Reviews

8.2

Very Good

8.4

Cleanliness

9.0

Location

8.6

Staff & service

7.6

Property conditions & facilities

What guests liked

Breakfast was plentiful, very good, and lovely, with great coffee. (6 reviews)

From real guest reviews summarized by AI.

Popular mentions

Room

View

Service staff

Location

Towns

Bed

Bathroom

Lake

Shower

Parking

Verified

8/10 Very good

Mar 9, 2026

Queenstown city centre is really close, with all the amenities it has to offer. Accommodation was super nice. We were even treated to a complimentary upgrade, which made our stay even more special!

Ben, 2-night trip

Verified

10/10 Exceptional

Jan 31, 2026

Great room, great location

K, 1-night trip

Verified

8/10 Very good

Dec 19, 2025

Friendly staff and room was value for money

Sam, 1-night trip

Verified

10/10 Exceptional

Jan 1, 2026

Location is great - close to major attractions but not too loud. Beautiful view of the lake, depending on room.

Leonard, 1-night trip

Verified

8/10 Very good

Mar 2, 2026

Room was clean. We were there only a short time about 8:00 PM to 9:00 AM. Parking was tight, but we did have a space.

Jeffrey, 1-night trip

Verified

8/10 Very good

Dec 22, 2025

Location is perfect Room was comfortable Breakfast not so good

Aarne, 2-night trip

Verified

10/10 Exceptional

Jan 19, 2026

Clean and amazing

Paul, 2-night trip

Verified

10/10 Exceptional

Nov 8, 2025

Great location, beautiful views, comfy room

Joanne, 2-night trip

Verified

8/10 Very good

Dec 31, 2025

Clean and comfortable

Sam, 1-night trip

Verified

8/10 Very good

Jan 26, 2026

Room was ok, clean but a bit tired. Location was good but parking was 1st come 1st serve , which is still better than many others where you are paying extra for parking .

LAKSHMI, 2-night trip

Verified

6/10 Good

Jan 25, 2026

Great location near to the city center. Nicely newly renovated bathroom and the room is clean. The room we are in is near the gym in the basement area with the view completely obsured by bush and bringing down the luggage is a nightmare with no elevator with our room being three floors down. It was very noisy as it was near the busy road.

Reina, 2-night trip

Verified

10/10 Exceptional

Aug 27, 2025

Was close to the main part of Queenstown and the room had a good view and very spacious.

Max Arnold, 2-night trip

Verified

10/10 Exceptional

May 18, 2025

Great location and views of the lake.

Lucy, 1-night trip

Verified

10/10 Exceptional

Apr 22, 2025

Great hotel and staff.

Adrian, 1-night trip

Verified

6/10 Good

Nov 4, 2025

The room was ok!

Sridhar, 1-night trip

Verified

8/10 Very good

Aug 31, 2025

Staff are very friendly

Michael, 2-night trip

Verified

8/10 Very good

Sep 10, 2025

Great hotel, excellent location

Lovely hotel. Really friendly staff. Room was lovely with a great view but bathroom was a bit run down. Good selection at breakfast. Excellent location, Only a few mins walk down to the restaurants and attractions.

Kira, 2-night trip

Verified

10/10 Exceptional

May 2, 2025

Clean, great staff, quiet.

Jessica, 2-night trip

Verified

8/10 Very good

Jul 20, 2025

Nice mountain and lake view.

Arabelle Anne, 2-night trip

Verified

10/10 Exceptional

Jun 3, 2025

Excellent stay, walking distance to town and transport. Nice breakfast

Daniel, 2-night trip

Verified

6/10 Good

Sep 16, 2025

Good location, facilities required improvement

Ben, 2-night trip

Verified

10/10 Exceptional

Nov 11, 2024

We really liked the restaurant and the rooms were nice with a great view.

John, 1-night trip

Verified

8/10 Very good

Oct 21, 2024

Warm welcome, nice spacious room and close to town

Joshua, 1-night trip

Verified

8/10 Very good

May 19, 2025

Close to the centre, clean and quiet. Great view for a good price.

Laura, 1-night trip

Verified

10/10 Exceptional

Dec 2, 2024

Great location. Comfortable stay.

Akashdeep, 1-night trip

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