In the heart of the city, Hôtel de la Vallée offers a unique blend of charm and convenience. Guests can unwind in the library, enjoy a drink at the bar or explore nearby Basilica of Our Lady of the Rosary and Basilica of Immaculate Conception. With free WiFi in public areas, bike rentals available for exploring further.
When you stay at Hôtel de la Vallée, you'll be within a 15-minute walk of Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, this hotel is within a 15-minute walk of Massabielle Grotto.
At a glance
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Hotel size
40 rooms
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Arriving/Leaving
Check-in start time: 5:00 PM; Check-in end time: 11:00 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after hours must contact the property at least 48 hours prior to arrival to receive late check-in instructions.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (up to 11 lbs per pet)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
LOCAL_PARKING
Parking
Secured covered onsite self parking (EUR 11 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–9:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
What to do
Golfing nearby
Parasailing nearby
Working away
Meeting room
Computer station
Conference space (258 square feet)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
2 buildings/towers
Safe-deposit box at front desk
Library
Television in common areas
Locally sourced food is prioritized
Double-glazed windows
Uses some LED lighting
Banquet hall
Traditional architecture
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Raised toilet seat
Grab bar near toilet
3 stairs to reach property
Thin carpet in public areas
Room amenities
Be entertained
22-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
More
Daily housekeeping
In-room safe (surcharge)
Connecting/adjoining rooms available
Energy-saving switches
Uses some LED lighting
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 6.00 to 10 for adults, and EUR 4 to 6 for children
Safes in guestrooms can be used for EUR 3.00 per night
Renovations and closures
The property is closed between December 14 and April 2.
Children & extra beds
Cribs/infant beds are available for EUR 5.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 7 per pet, per night
Parking
Covered self parking costs EUR 11 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Citotel De La Vallee Lourdes
de la Vallée
Hôtel de la Vallée
Hôtel Vallée Lourdes
Vallée Lourdes
Hôtel de la Vallée Hotel
Hôtel de la Vallée Lourdes
Hôtel de la Vallée Hotel Lourdes
Frequently asked questions
Is Hôtel de la Vallée currently open?
The property is closed between December 14 and April 2.
Does Hôtel de la Vallée offer free cancellation for a full refund?
Yes, Hôtel de la Vallée does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hôtel de la Vallée?
Yes, pets are welcome, with a maximum weight of 11 lbs per pet. There's a charge of EUR 7 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hôtel de la Vallée?
Yes. Self parking costs EUR 11 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Hôtel de la Vallée?
Check-in start time: 5:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an onsite casino at Hôtel de la Vallée?
No, this hotel doesn't have a casino, but Bagneres-de-Bigorre Casino (23-min drive) is nearby.
What is there to do at Hôtel de la Vallée and nearby?
Have fun with nearby activities like parasailing and rafting, and practice your swing on the nearby golf course.
Are there restaurants at or near Hôtel de la Vallée?
Yes, there's an onsite restaurant.
What's the area around Hôtel de la Vallée like?
Hôtel de la Vallée is in the heart of Lourdes, a short 12-minute walk from Basilica of the Immaculate Conception and 13 minutes' walk from Basilica of Our Lady of the Rosary.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.6
Location
9.2
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
May 29, 2025
Convenient location, easy parking and everything we wanted to see was in walking distance.
Arthur
Arthur, 1-night trip
Verified
10/10 Exceptional
May 1, 2025
The staff of this family- owned hotel are lovely! Great place.
Lina
Lina, 2-night trip
Verified
10/10 Exceptional
Sep 26, 2024
We had a great stay at the hotel, the staff was very friendly. Free parking spots on the streets or a garage where you can park the car for 9€/night. The hotel is very central.
Jasmin
Jasmin, 2-night trip
Verified
10/10 Exceptional
Aug 25, 2023
Lovely place. Very friendly owners and staff. We had breakfast as dinner at the hotel on different days and it was very good. Room was good. Separate bathroom and toilet, which was very convenient.
Rudolph
Verified
10/10 Exceptional
Oct 24, 2024
A Lucky Gem of a find
Service was outstanding, room was clean and comfortable, location was short walks from all of Lordes’ sites and restaurants and shops. A quietly welcoming stay. Nice.
Verified traveler
2-night trip
Verified
8/10 Very good
Apr 21, 2025
It is a little far from the Grotto and street where the hotel
Is located is unlit. But the staff are very friendly and acvomodating!
HERMINIA
HERMINIA, 3-night trip
Verified
10/10 Exceptional
Aug 19, 2023
This hotel is a gem. It’s an easy walk to the Lourdes candlelight procession and churches. Make sure to take the elevator instead of walking the entire way! (Ask front desk to find out where it is :) ). Actual coffee cups in the rooms and fantastic bamboo toothbrushes! Breakfast was good and staff extremely accommodating and helpful. HIGHLY RECOMMEND
CARRIE
CARRIE, 1-night trip
Verified
10/10 Exceptional
May 30, 2025
The hotel was very convenient and quiet. The staff were very friendly and accommodating. I would recommend this hotel when traveling to Lourdes.
Christine Konrad
Christine Konrad, 1-night trip
Verified
10/10 Exceptional
May 11, 2026
Really nice clean hotel, in a quiet part of town
Paul
Paul, 6-night trip
Verified
10/10 Exceptional
Jul 16, 2023
Central, and not far from the Grotto, quiet area.
Robert
Robert, 7-night trip
Verified
10/10 Exceptional
Sep 23, 2024
Nice haven from the crowds
Staff was very helpful. Meals were wonderful. Recommend dinner at the hotel. So relaxing and cozy.
Mary
Mary, 2-night trip
Verified
10/10 Exceptional
Oct 22, 2024
The staff and this hotel were exceptional. They communicated very timely giving exact directional information we were looking for. We highly recommend this place to anyone. We hope they will be happy staying here.
Suvra
Suvra, 1-night trip
Verified
10/10 Exceptional
Jul 6, 2024
Absolutely loved it
Verified traveler
1-night trip
Verified
8/10 Very good
Oct 7, 2025
Good good
Jean-Luc
Jean-Luc, 2-night trip
Verified
2/10 Poor
Oct 13, 2025
No sleep for 2 nights. Walls are paper-thin so you can hear other guests in the corridor, in the adjacent rooms - conversations, snoring and bathroom business.
Susan
Susan, 2-night trip
Verified
10/10 Exceptional
Jun 4, 2013
Great hotel for seniors as there is a lift
Got this hotel at £34 per night through Expedia and would recommend it to anyone. The manager who was on reception when we arrived could not have been more helpful. Hope to stay there again the next time we go to Lourdes.
Paid 8 Euros for parking which has access direct from reception. Well worth it.
Bernadette
Verified
10/10 Exceptional
May 1, 2026
Front desk was friendly & welcoming. Rooms were fine, clean & comfortable. Location was quiet & easy to get to from town & train station.
GINO
GINO, 2-night trip
Verified
10/10 Exceptional
Oct 13, 2025
Chambre propre, personnel très aimable: cela fait vraiment du bien. Petit déjeuner avec un choix sucré ou salé et j'ai particulièrement apprécié la possibilité de dîner avec un menu changeant chaque jour et des plats que j'ai trouvé très bons. Service impeccable, avec le sourire, et le souci de rendre heureux leurs locataires. Il y a des petites imperfections comme les portes qui claquent lourdement mais tout cela est effacé par l'amabilité du personnel. Possibilité de parking, ce qui est appréciable quand on vient en voiture.
Jean-Pierre
Jean-Pierre, 2-night trip
Verified
10/10 Exceptional
Aug 24, 2025
Personnel très serviable et agréable.
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Jun 14, 2025
Juste une nuit, il y a tout le nécessaire, c’est propre et l’accueil très chaleureux.
isabelle
isabelle, 1-night trip
Verified
10/10 Exceptional
May 24, 2025
Very no e
Elina
Elina, 1-night trip
Verified
10/10 Exceptional
Apr 30, 2025
Super!
Merci au Directeur de l'hôtel pour ce séjour de 2 nuits qui s'est très bien passé. Très propre. Je recommande +++