4/10 Aceptable
2 de sept de 2025
Used to like this hotel.
When we were checking we were told our hotel room was at another hotel a mile up the road. I said no, I reserved a room here and confirmed the address. I told them I was not informed of a hotel change and that I could not stay at a different hotel because we had side by sides. So they put us in a room where we reserved one. Hot tub was out of order. The next day our door opens and it’s the housekeeper and she apologizes and says she didn’t know anyone was in the room because it was listed as out of order. There were pubic hairs on our toilet seat and the steps to go upstairs were filthy dirty. Then we discovered our tub didn’t drain properly. The breakfast was awful. Hard boiled eggs were like rubber, waffles didn’t cook all the way but were left in the pan the allotted time, the cereal was stale and the bagel my daughter had was stale. The coffee was decent. We’ve stayed here the last couple years and it had been nice. Woot stay here again.
AudraSue
AudraSue, viaje en familia de 3 noches
Comentario de huésped verificado de Hoteles.com
