In the heart of Düsseldorf, Kastens Hotel offers a warm welcome with a breakfast buffet, garden oasis, and convenient dry cleaning services. Connect to WiFi in your room or catch up on news in the lobby with free newspapers.
Düsseldorf Christmas Market - 16 min walk - 1.4 km
Getting around
Düsseldorf Intl. Airport (DUS) - 25 min drive
Düsseldorf (MGL-Düsseldorf - Mönchengladbach) - 28 min drive
Cologne - Bonn Airport (CGN) - 52 min drive
Düsseldorf Central Station - 25 min walk
Düsseldorf (QDU-Düsseldorf Central Train Station) - 25 min walk
Düsseldorf Volksgarten Station - 26 min walk
Polizeipräsidium Tram Stop - 1 min walk
Landtag - Kniebrücke Tram Stop - 4 min walk
Poststraße Tram Stop - 6 min walk
Restaurants
Stadtstrand - 8 min walk
Bar & Lounge M 168 - 8 min walk
KIT Café - 7 min walk
Lokarl - 4 min walk
Seifen Horst - 7 min walk
About this property
Kastens Hotel
When you stay at Kastens Hotel, you'll be just a 5-minute drive from Konigsallee and Rhine Promenade. You can unwind with a drink at the bar/lounge, and free buffet breakfast is available daily between 7 AM and 10 AM. This Art Deco hotel is also within a short drive of Classic Remise Duesseldorf and Messe Düsseldorf. The property is just a short walk to public transportation: Polizeipräsidium Tram Stop is steps away and Landtag - Kniebrücke Tram Stop is 4 minutes.
At a glance
DONE
Hotel size
45 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Smoking rooms only*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Offsite parking nearby (EUR 20 per day)
Street parking available
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10 AM
Bar/lounge
Coffee/tea in a common area
What to do
Beach nearby
Bicycle rentals nearby
Skiing nearby
Working away
Meeting room
Conference space (323 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1985
Safe-deposit box at front desk
Garden
Art Deco architecture
Accessibility
Elevator
Room amenities
Be entertained
28-inch flat-screen TV
Cable TV channels
Home comfort
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.
Children & extra beds
Rollaway beds are available for EUR 35.0 per night
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 6 per pet, per night
Parking
Parking is available nearby and costs EUR 20 per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Hotel Kastens
Kastens Duesseldorf
Kastens Hotel
Kastens Hotel Duesseldorf
Kastens Hotel Düsseldorf
Kastens Düsseldorf
Hotel Kastens Hotel Düsseldorf
Düsseldorf Kastens Hotel Hotel
Hotel Kastens Hotel
Kastens
Kastens Hotel Hotel
Kastens Hotel Düsseldorf
Kastens Hotel Hotel Düsseldorf
Frequently asked questions
Does Kastens Hotel offer free cancellation for a full refund?
Yes, Kastens Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Kastens Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 6 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Kastens Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Kastens Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Kastens Hotel and nearby?
Have fun with nearby winter activities like skiing. Kastens Hotel also has a garden.
What's the area around Kastens Hotel like?
Kastens Hotel is located by the river in Stadtbezirk 3, a short 1-minute walk from Polizeipräsidium Tram Stop and 11 minutes' walk from Konigsallee.
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Reviews
Kastens Hotel Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.6
Location
8.0
Staff & service
7.2
Property conditions & facilities
Reviews
Verified
6/10 Good
Oct 26, 2021
Ruime kamer, hotel consequent met nogal aparte smaak ingericht, ontbijt was heel matig. Zelfs geen fatsoenlijk brood.
Maar gezien de prijs, geen klagen.
k
k, 3-night trip
Verified
10/10 Exceptional
Oct 18, 2021
This is a nice old fashioned hotel. The location is great and the people are friendly
MOHAMAD SAID
MOHAMAD SAID, 6-night trip
Verified
10/10 Exceptional
Oct 14, 2021
Un lugar magnífico para quedarse y disfrutar la ciudad, todo lo puedes hacer caminando o utilizando los servicios de transporté, todo muy accesible
Gutes Preis Leistungsverhältnis. Mittlerer Standard
Verified traveler
1-night trip
Verified
8/10 Very good
Aug 9, 2021
Kurztripp
Waren schon mehrmals für einen Kurztripp da. Für uns mit Fußweg zur Promenade und City mit 15 Min. ok.
Ludger
Ludger, 1-night trip
Verified
8/10 Very good
Jul 5, 2021
Die zentrale Lage zur Innenstadt ist super. Das Preis-Leistungsverhältnis ist spitze.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jun 27, 2021
Al good
Verified traveler
1-night trip
Verified
6/10 Good
Mar 8, 2020
Zimmerpreis wäre bei kurzfristiger Buchung nur die Hälfte
Verified traveler
1-night trip
Verified
4/10 Fair
Feb 23, 2020
Не учли с пальное место для ребенка 7 лет
Оформляли на вашем сайте проживания для семьи двое взрослых и один ребёнок 7 лет, и пришло подтверждение на такое количество людей проживание, при заезде в отель оказалось ни кто не знает что насбуде трое и никто ни чего не предпринял,
Oleg
Oleg, 1-night trip
Verified
8/10 Very good
Feb 22, 2020
10min wandelen naar het centrum.
Heel vriendelijk personeel.
Ruime kamers.
Verified traveler
1-night trip
Verified
6/10 Good
Jan 31, 2020
Das Zimmer ist sehr in die Jahre gekommen. Bad/Dusche müsste unbedingt erneuert werden
Verified traveler
2-night trip
Verified
6/10 Good
Jan 2, 2020
Die Zimmer und insbesondere die Betten sind sehr klein und leider auch unbequem. Der Schallschutz gegen Lärm von draußen ist gut, aber leider hört man was in den anderen Zimmern passiert und wenn dort geduscht wird.
Wir haben aufgrund der Lage gebucht und hatten leider keine große Auswahl.
CS
CS, 1-night trip
Verified
8/10 Very good
Dec 10, 2019
Our room wasnt ready for us at 3pm as specified. Staff friendly. Empty wrappers in minibar and mouldy bathroom. Breakfast ok but doesnt get restocked
Verified traveler
2-night trip
Verified
4/10 Fair
Nov 11, 2019
Good position- close to the tower and river and within 20 minute walk of the old town.
Negatives- the room we were offered stank of smoke. The second room also smelt heavily of smoke. The 3rd room offered was much smaller but was odour free. We asked for a refund but was refused.
Verified traveler
3-night trip
Verified
8/10 Very good
Nov 5, 2019
God value for pengene
Fint hotel, som ligger dejlig centralt. Meget value for pengene. Ok morgenmad.
Søren
Søren, 3-night trip
Verified
6/10 Good
Oct 26, 2019
Hotel mit gutem Preis / Leistungs Verhältnis
Das Hotel befindet sich in guter Lage in der Nähe zum Rheinufer, der Altstadt und der "Kö".
Das Zimmer war sauber und ausreichend groß, mich persönlich stört allerdings der Teppichboden, finde das unhygienisch.
Parkplatz (Apollo) ist in der Nähe, kostet allerdings 20,00 €/Tag!! Ob es andere Möglichkeiten in der Nähe gibt kann ich nicht sagen.
Harald
Harald, 1-night trip
Verified
8/10 Very good
Sep 24, 2019
Good room, poor breakfast and dirty restaurant.
The room was good, a very comfortable bed, clean and fresh.
Nice receptionists and cleaning staff.
Nice lobby with the possibility of free coffee and tea around the clock.
Everything was good except the breakfast buffet and the person who worked there. There was only one person who worked there, a guy with a ring in his ear and he simply couldn't get out of the guests' dishes from the tables and refill with clean dishes and refill food in the buffet. It was total disaster there and the guy who worked there had zero control over how it works in a restaurant. Guests were allowed to sit at tables with undisclosed dishes from previous breakfast guests. So all tables were full of old undisclosed dishes and leftovers from other hotel guests who have been there and eaten breakfast. I have never before in my entire life visited a more dirty restaurant and I also got sick after every breakfast in their restaurant. In addition, most things were over at the buffet and he did not fill up with much more food and drink and there was a long time to close and more and more hotel guests came to the breakfast buffet. Most of the guests were angry with the guy who worked in the restaurant. He picked up a glass here and a glass there but he never popped off an entire table during the days I was there and I sat there for about 30 minutes every morning.
Otherwise the hotel was good, but I do not agree that it is a 4 star hotel.
The Sheraton is 5 star and there is a big difference.
Verified traveler
3-night trip
Verified
6/10 Good
Sep 3, 2019
nedslitt hotell, dette er ikke 4 stjerners. Dårlig frokost.
Verified traveler
2-night trip
Verified
8/10 Very good
Aug 14, 2019
Good location for exploring the city. Good breakfast buffet.
No facility in room for tea/coffee making.
Verified traveler
3-night trip
Verified
6/10 Good
Aug 2, 2019
God beliggenhed. Ældre hotel
God beliggenhed i forhold til både Altstadt og MediaHafen. Vi kom efter en periode med høje temperaturen. Hotellet har ikke A/C, hvorfor der var meget varmet. Hotellet ligger dog ik stille gade og vi kunne have åbent vindue til kl. 06:00, hvor byen vågnede OK morgenmad.
Et ældre hotel, hvor man også kunne bruge lidt mere tid på rengøring.
Steen
Steen, 1-night trip
Verified
10/10 Exceptional
Jul 15, 2019
Excellent
Excellent hotel, with a unique and quirky character.
Excellent service from the staff, lovely rooms, and good breakfast. Location is slightly out of the way, but well located for the Mediahafen. We were visiting for the Rheinkirmes, and for that the location is very convenient.
John
John, 2-night trip
Verified
8/10 Very good
Jul 1, 2019
Good choice not far from train station
Nice hotel with good breakfast buffet and large room. The shower was good and plenty of towels.
Barry
Barry, 1-night trip
Verified
4/10 Fair
Jun 27, 2019
Far too hot
I had room 620, which is the one in the pictures with the large windows. Which is on the top floor and directly faces the sun all afternoon and evening. The room has no air conditioning and no air flow. The curtains do not fit and do not block the sun. It was like a sauna. I asked for a fan and was told there was not one. Too hot to sleep until after 1am, then sun streaming in through the badly fitting curtains at 5 to wake you up again. A terrible stay and a place not to ever go back to.
Christopher
Christopher, 1-night trip
Verified
8/10 Very good
Jun 24, 2019
Camera spaziosa e pulita,colazione buona,peccato non abbia parcheggi auto riservati