Kastens Hotel

Instalaciones antiguas bien mantenidas e higiénicas. Al hotel no le sentaría mal una renovación. El check in fue rápido cómodo y sin complicaciones respondió a mis dudas y pude subir en ascensor a la cuarta planta donde se ubicaba mi habitación. La pieza estrella de la oferta siempre y cuando el precio sea razonable es el desayuno. Frutas verduras quesos diferentes panes tostadora café zumos y de elementos preparados tenemos huevos revueltos salchichas y bacon. Todo bien presentado higiénico y agradable. Los problemas más destacables fueron el calor en la habitación la falta de aire acondicionado y las constantes caídas de la señal de wifi qué hicieron el reproducir vídeos online casi imposible a lo largo de toda la estancia de 5 días Aún así y suponiendo que los problemas de conexión del wifi son algo temporal por la comodidad y higiene podría comentar este hotel siempre y cuando sea por un precio bajo

Our room wasnt ready for us at 3pm as specified. Staff friendly. Empty wrappers in minibar and mouldy bathroom. Breakfast ok but doesnt get restocked

Good position- close to the tower and river and within 20 minute walk of the old town. Negatives- the room we were offered stank of smoke. The second room also smelt heavily of smoke. The 3rd room offered was much smaller but was odour free. We asked for a refund but was refused.

Good location for exploring the city. Good breakfast buffet. No facility in room for tea/coffee making.

Excellent hotel, with a unique and quirky character. Excellent service from the staff, lovely rooms, and good breakfast. Location is slightly out of the way, but well located for the Mediahafen. We were visiting for the Rheinkirmes, and for that the location is very convenient.

Nice hotel with good breakfast buffet and large room. The shower was good and plenty of towels.

I had room 620, which is the one in the pictures with the large windows. Which is on the top floor and directly faces the sun all afternoon and evening. The room has no air conditioning and no air flow. The curtains do not fit and do not block the sun. It was like a sauna. I asked for a fan and was told there was not one. Too hot to sleep until after 1am, then sun streaming in through the badly fitting curtains at 5 to wake you up again. A terrible stay and a place not to ever go back to.

Hotel was in a good location not too far to walk to Christmas markets. Staff were friendly. Breakfast good. The rooms could do with updating. Television did not work. Wifi was not very good.

The hotel is comfortably placed in a near to center area with a tram just outside the door. However the hotel it self presents its self as a 4 star hotel which is 1.5 too much for the level of the facilities and the level of room cleaning and servicing. Personally I will avoid future visits to this hotel and recomand others to do the same.

Perfect place to stay for a solo business traveler. Tidy enough, good bathroom, accommodating staff. I did like having the breakfast included. The area was very quiet, but easy enough to get around with the tram stopping just outside the hotel, but if a bit later, not to far to walk from the underground. The area is quite good, and very safe. Please note the wifi was slow, but adequate.