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Charlie Itaim

3.0 star property
Apartment with indoor pool, near Ibirapuera Park

Choose dates to view prices

At Charlie Itaim, you'll be just a 5-minute drive from Ibirapuera Park and Avenida Engenheiro Luís Carlos Berrini. Guests can take a dip in the indoor pool or visit the fitness center for a workout. Conveniences like kitchens are in all apartments, along with LCD TVs and espresso makers.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (5)

  • 20 smoke-free apartments
  • Indoor pool
  • Fitness center
  • Air conditioning
  • Self-serve laundry

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Television
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The current price is $49
$84 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Studio, 1 Double Bed

Hypo-allergenic bedding, free WiFi, bed sheets

Standard Studio, 1 Double Bed

  • Sleeps 2

View all photos for Standard Studio, 2 Twin Beds

Hypo-allergenic bedding, free WiFi, bed sheets

Standard Studio, 2 Twin Beds

  • Sleeps 2

View all photos for Standard Studio, 1 Double Bed

Standard Studio, 1 Double Bed | Hypo-allergenic bedding, free WiFi, bed sheets

Standard Studio, 1 Double Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 2 Twin Beds

Standard Studio, 2 Twin Beds | Bathroom | Shower, towels

Standard Studio, 2 Twin Beds

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
R. João Cachoeira,1577, São Paulo, SP, 04535-015

What's nearby

  • Brigadeiro Faria Lima Avenue - 9 min walk - 0.8 km
  • Ibirapuera Park - 13 min walk - 1.1 km
  • Shopping Vila Olimpia - 16 min walk - 1.4 km
  • JK Iguatemi Shopping Mall - 4 min drive - 1.8 km
  • Avenida Engenheiro Luís Carlos Berrini - 6 min drive - 2.5 km

Getting around

  • São Paulo (CGH-Congonhas) - 14 min drive
  • São Paulo/Guarulhos Intl. Airport - 49 min drive
  • Campinas (VCP-Viracopos - Campinas Intl.) - 83 min drive
  • Sao Paulo Cidade Jardim Station - 4 min drive
  • Sao Paulo Hebraica-Reboucas Station - 5 min drive
  • Sao Paulo Olympic Village Station - 25 min walk
  • Moema Station - 25 min walk

Restaurants

  • ‪Corrientes 348 - ‬3 min walk
  • ‪Styllos Panificadora - ‬3 min walk
  • ‪Bárbaro - ‬3 min walk
  • ‪Canelle Healthy Co. - ‬4 min walk
  • ‪Rainha Do Itaim - ‬1 min walk

About this property

Charlie Itaim

At Charlie Itaim, you'll be just a 5-minute drive from Ibirapuera Park and Avenida Engenheiro Luís Carlos Berrini. Guests can take a dip in the indoor pool or visit the fitness center for a workout. Conveniences like kitchens are in all apartments, along with LCD TVs and espresso makers.

At a glance

DONE

Property size

    • 20 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Guests are recommended to download the property's whatsapp mobile app before check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Espresso maker
  • Coffee/tea maker
  • Cookware/dishes/utensils

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital service

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Free bottled water

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 rooms

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property is professionally cleaned.

Also known as

Charlie in Itaim

Charlie Itaim Apartment

Charlie Itaim São Paulo

Charlie Itaim Apartment São Paulo

Frequently asked questions

Does Charlie Itaim offer free cancellation for a full refund?

Yes, Charlie Itaim does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Charlie Itaim?

Yes, there's an indoor pool.

Are pets allowed at Charlie Itaim?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Charlie Itaim?

Yes, there's free self parking.

What are the check-in and check-out times at Charlie Itaim?

Check-in start time: 3:00 PM; Check-in end time: 2:00 PM. Check-out time is 11:00 AM.

What is there to do at Charlie Itaim and nearby?

Charlie Itaim has an indoor pool and a fitness center.

Does Charlie Itaim have a kitchen or kitchenette?

Yes, there is a kitchen which also includes an espresso maker, a coffee maker, and cookware.

What's the area around Charlie Itaim like?

Charlie Itaim is a short 16-minute walk from Ibirapuera Park and 8 minutes' walk from Brigadeiro Faria Lima Avenue.

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Reviews

Reviews

8.2

Very Good

8.0

Cleanliness

7.6

Amenities

7.6

Property conditions & facilities

Popular mentions

Room
Building
Apartment
Service staff
Trip
Location

Reviews

Verified

8/10 Very good

Good cost benefit

Communication was ok, WhatsApp always replied. Garage door in&out done with msg on WhatsApp to open the gate. Location is perfect, cleaning could be better. Few issues with maintenance like water drain on the sink ( almost clogged) and water to fill the toilet bowl ( low pressure ). Nice facilities on the building. Overall I would recommend and would stay again in the future.
Jose, 6-night trip
Verified

2/10 Poor

It's the last time I'll stay at Charlie Itaim. The company can't keep up with simple maintenance of the flats they own in this building. The door handles are gone, a lot of ACs don't work, the furniture is looking bad, toilet lids are missing. It's incredible how the company can't keep maintenance up. In 2 stays that I did in 2 consecutive weeks, in both I had to change bedrooms as there was multiple items missing like cutlery, chairs, towels, pillows, etc. In one of the times the AC was leaking water non-stop. In one of the stays I was also robbed at gun point just outside the building, and heard from people that live in the building that the security in the block has gone down.
Fausto, 7-night trip
Verified

10/10 Exceptional

All was great
Federico, 3-night trip
Verified

2/10 Poor

Service sucks
Sergio, 2-night trip
Verified

2/10 Poor

Charlie Itaim always has the worst service out of all of Itaim. They only speak with you through WhatsApp and their attendants are rude and have no idea of what they are doing
Fausto, 5-night trip
Verified

10/10 Exceptional

Very nice
Qin Hua, 20-night trip
Verified

10/10 Exceptional

Very nice
Qin Hua, 12-night trip
Verified

2/10 Poor

Very difficult check in

Decent place but terrible communication No front desk and very difficult and frustrating check in process
5-night trip
Verified

4/10 Fair

This property is a joke! The property is dirty and the things broke around. Hot water didn’t work and toilet/bidet is not working. The property communication is broken, and when we reached out to the security team, they asked us to check and inspect the electrical panel, and then they offered us to use the SPA open showers and facilities instead.
Simon, 16-night trip
Verified

2/10 Poor

DO NOT STAY HERE! It is NOT SAFE! They gave my door’s security code to a men that enter my room in the middle of the night. I would upload pictures if I could!! Do yourself a favor and don’t stay here!
Maria, 5-night trip
Verified

4/10 Fair

Automated horro

Horrible communication and service!! Everything is automated.. and is very difficult to communicate or express… I had to wait in the rain after I was lied there was no lobby.. hated everything about the automated system and this company
Rafael, 3-night trip
Verified

2/10 Poor

I wouldn’t stay here again even if it was free! The locks are digital and the indoor lock does not work (I tried with 3 rooms from my family). I found out the lock doesn’t work because i woke up with A MAN IN MY ROOM IN THE MIDDLE OF THE NIGHT!!
Maria, 15-night trip
Verified

4/10 Fair

Dirty and not well maintained.

We received no information for Check-in. The only contract number was a Whatsapp number answered by a robot. It was very dificult to manage to speak with a real person. In the meantime we were locked outside the apartment, not knowing what to do, at night. Once inside, the walls are not well maintained. It doesn’t look neat. The curtains are very dirty (picture attached), as well as the furniture (picture attached). The toilet seat was broken. For something in the area of Itaim Bibi, it’s sure disappointing and not worth what they charge. There wasn’t even a bottle of water in the fridge.
Dirty curtains.
Dirty walls
Dirty furniture
B, 1-night trip
Verified

4/10 Fair

Stay well away

Charlie Itaim is really going downhill. In the past 5 years I’ve stayed multiple times here and the service is going down and down and down. This time my bathroom didn't have a mirror, impossible to shave for example. But the mirror used to be there, it just was probably broken and never replaced. My room didn’t have WiFi working for 1 week, had to use a very slow connection from and adjoining room. The cutlery they provide you is less and less. You get 2 glasses, 2 forks, 2 knife’s, it’s so sad how they count the amount of stuff they provide in this way instead of taking care of providing good service. I will find a different accommodation for my next SP trip.
Fausto, 5-night trip
Verified

4/10 Fair

Frustrating if you need any help

The place is pretty nice. I normally don't care about customer service BUT in their customer service is terrible. It's mostly a chat bot over WhatsApp. Hopefully, eventually a person answers and often isn't very helpful either. One of the problems was that my internet didn't work the whole time I was there (5 days). And I wasted quite a bit of time trying to talk with customer service to try to get help to get it fixed.
Carolina, 5-night trip
Verified

2/10 Poor

Try somewhere else in flats, or even an Hotel

I've stayed in this building in the past in flats owned by a competitor of Charlie - they were called Casaí, and the service was 1000x better. Charlie is a bad service provider, when you book with them the only way you have to communicate is through Whatsapp message, they don't have a number you can call, you can't call through Whatsapp as well, only messages. They also never identify themselves in the chats, sometimes you can be lucky and find someone that is friendly, most times you will find someone that argues with you all the time. Location is great for however has business to do in Faria Lima, but the quality is going downhill. For example these flats used to have loads of pillows, they now only have 2; it used to have big sized garbage cans, now only have tiny bathroom ones; it used to have a proper amount of cutlery/glasses, now you get whatever wasn't yet broken. I hope someone quickly makes a competitor to Charlie so I can stay somewhere else.
Fausto, 4-night trip
Verified

2/10 Poor

We need more flats in Itaim Bibi not by Charlie

These flats used to be managed by a different company and were wonderful in the past. Nowadays the only communication you get is through Whatsapp messages with staff that try to go out of their way to be horrible with you, and that won't care about 50% of your problems. My flat only had 1 pillow, I complained, they didn't bring any extra pillow. My flat wifi password didn't work, they didn't care at all, took them 4 days to come over to the flat to see the problem (fortunately I had reset the router and used the default wifi name and password); you want to do early check in? Who do you think you are? A customer that requires proper service? We don't operate with those kinds of people here! Want to do a late check out? You must be kidding, get out of the room! In this trip there were only 2 pillows in the bed; 1 small lousy pillow in the sofa; there was no extra blankets/duvets provided in case it gets cold; the outside area used to have 2 identical chairs and now you only get 1 (don't complain customer! I told you not to complain). So... the people that manage these flats should really be managing a rundown pension in some favela, and not managing what is a good building and flats that have a LOT of potential - that is the main problem, this could be great if it wasn't the service involved. I get anxious - in a bad way - when I stay here, thinking - how are they going to ruin my stay this time? God... dreadful...
Fausto, 1-night trip
Verified

10/10 Exceptional

A limpeza poderia ser melhor.
Isabela, 3-night trip
Verified

4/10 Fair

Pra mim, O Charlie esta cada vez pior. Serviço ruim, no pré check in e no geral. Sempre com problema. As instalacoes cada vez piores. Paredes arranhadas e manchadas, cchoes velhos, sempre da um problema com a TV, controle, internet. Muitos concorrentes melhores e roubando espaço de um serviço que já foi muito bom. Isso do charlie como um todo e não dessa unidade.
Danilo, 2-night trip
Verified

10/10 Exceptional

Recomendo, melhor custo benefício em São paulo
Bruno, 2-night trip
Verified

10/10 Exceptional

O quarto já está precisando de manutenção! O sofá e as poltronas precisam ser limpas! Estão manchadas e sujas de uso. E tive que desentupir a pia do banheiro todos os dias. Mas, tirando isso, a estrutura do prédio é bem legal e tem uma excelente localização.
Raphaela, 6-night trip
Verified

10/10 Exceptional

Tudo impecável.
JÚLIA, 3-night trip
Verified

8/10 Very good

Tudo limpo e funcionando perfeitamente, conforme a anuncio, checkin online é interessante, porém a plataforma é péssima
Claudio, 2-night trip
Verified

6/10 Good

Limpeza do quarto e manutenção dos utensílios
Angelina, 5-night trip
Verified

6/10 Good

As roupas de cama e banho estão muito desgastadas. Localização excelente
Denise, 5-night trip