Suite we booked wasnt available due to a water leak, offered the room to us anyways and said the floor would just be wet. We declined, asked if they had another, they said yes but to give them 20 minutes to make sure it was clean. Wasnt clean, dirty clothes, hair in the bathroom even on the toilet, moldy shower curtains, jetted tub we paid extra for was black and filthy in the bottom, blankets were not changed between guests, strong smell of bleach coming from the shower. Fridge was full of brown liquid in the bottom, t.v.s barely worked in both the living room and bedroom, and i never got my 50$ refund for the "just in case" policy. Pool had an oily film on top.