10/10 Exceptional

























The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
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Yes, Mercure Resort Sanur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 6:00 PM.
Sorry, pets and service animals aren't allowed.
Yes, there's free self parking.
Yes, an airport shuttle is available. The charge is IDR 350000 per vehicle one-way.
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a 30% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Have fun with onsite activities like windsurfing, volleyball, and beach yoga and improve your game at the onsite tennis courts. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Mercure Resort Sanur also has 2 poolside bars, 2 bars, and an arcade, as well as a garden and access to a nearby outdoor pool.
Yes, Pandawa Restaurant offers beachfront dining, international cuisine, and garden views.
Yes, every room features a furnished balcony or patio.
Mercure Resort Sanur is a short 16-minute walk from Sanur Beach and 10 minutes' walk from Mertasari Beach.
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