The was a very bad end to our trip. We wanted to stay close to the airport for an early flight - this was not, although that was primarily my fault. I checked in and was given a room on the second floor. I asked where the elevator was and told there was no elevator, but the stairs were right outside. Now, almost all my life I have preferred stairs over elevators, but not with heavy suitcases and not now when I am awaiting scheduling knee replacement. I said I cannot do stairs and needed a first floor room. But they were full. Not good. Got to the room and it was freezing (set at 60°) and the air conditioner was up high and I could not reach. I did find a remote control after my husband contemplated climbing on a chair. We could have been told about that, and the room should never have been set that cold. We couldn't figure out how to get the football playoffs on the TV and I couldn't find an ice machine, so back down the stairs. Turns out we were missing a controller for the TV. The ice machine was locked and although I didn't take enough I wasn't going to go through that again. Then went into the bathroom and it was scary old. Patches, mold, maybe termites as there were wood filings by some holes.