Great hotel with friendly staff and excellent service. However, the area outside the hotel can be very noisy, especially on weekends when street activity and loud music often continue until around 3:00 a.m. Unfortunately, the windows appear to have little to no sound insulation, and there are even visible gaps in some areas, so noise from traffic and nearby venues can be quite noticeable when trying to sleep.
Another issue was the availability of towels. It seemed that the hotel did not always have enough towels available for daily housekeeping. On several occasions, after my room had been cleaned, there were no bath or hand towels left in the room, and replacements were delivered several hours later. At times, after washing my hands, I had no hand towel available and had to dry them on my clothing while waiting for fresh towels to arrive.
Breakfast starts relatively late, at 7:30 a.m., but that is only when they begin taking orders. After ordering, we usually had to wait another 20 minutes for the food to arrive.
We had scheduled activities everyday of our stay, so we had to choose between being late or skipping breakfast. The hotel should consider offering a buffet with food ready at 7:30 a.m., or taking orders in advance so breakfast can actually be served starting at 7:30.
Overall, the staff and service were excellent, but improvements to soundproofing and housekeeping logistics would significantly enhance the guest experience.