The hotel is largely self-service, with automated check-in and check-out via a computer and very little staff presence. Some food items like coffee and jams are available for purchase if needed, although some prices were not clearly displayed. I especially appreciated the complimentary fruit in the lobby.
The location is very convenient—close to the lake and supermarkets—though it is a little far from Locarno and many of the best restaurants. The room was clean, modern, and the air conditioning worked very well.
A couple of small points could be improved: there was no conditioner provided in the shower, and the TV setup did not make it easy to connect an Apple TV via HDMI because there was no nearby power outlet. Daily cleaning is available for an extra charge, which is somewhat unusual, but I was personally fine with it.