Located near a train station, Mercure Avignon Centre Palais des Papes is a great choice for a stay in Avignon. Free WiFi is an added perk, and guests looking to stay active can check out the nearby segway rentals/tours. Fellow travelers love the helpful staff.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
86 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking within 164 ft (EUR 26.80 per night); discounts available
Other information
Smoke-free property
No alcohol allowed onsite
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
Room service (limited hours)
What to do
Bicycle tour information
Ecotours nearby
Golfing nearby
Boat tours nearby
Skydiving nearby
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1975
Safe-deposit box at front desk
Art gallery on site
Designer stores on site
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Traditional architecture
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Stair-free path to entrance
Thin carpet in room
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Alarm clock
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 16.90 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per day
Parking
Parking is available nearby and costs EUR 26.80 per night (164 ft away)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Accor Avignon Cite Des Papes
Hotel Mercure Cité des Papes
Hotel Mercure Cité des Papes Avignon
Mercure Avignon Cite Des Papes Hotel Avignon
Mercure Cité des Papes
Mercure Avignon Centre Palais Papes Hotel
Mercure Palais Papes Hotel
Mercure Avignon Centre Palais Papes
Mercure Palais Papes
Mercure Avignon Centre Palais des Papes Hotel
Mercure Avignon Centre Palais des Papes Avignon
Mercure Avignon Centre Palais des Papes Hotel Avignon
Frequently asked questions
Does Mercure Avignon Centre Palais des Papes offer free cancellation for a full refund?
Yes, Mercure Avignon Centre Palais des Papes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Avignon Centre Palais des Papes?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Mercure Avignon Centre Palais des Papes?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Mercure Avignon Centre Palais des Papes?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Mercure Avignon Centre Palais des Papes and nearby?
Have fun with nearby activities like boat tours and skydiving, and practice your swing on the nearby golf course. Additional recreation nearby includes ecotours and segway rentals.
What's the area around Mercure Avignon Centre Palais des Papes like?
Mercure Avignon Centre Palais des Papes is in Avignon City Centre, a short 1-minute walk from Rue de la Republique and 3 minutes' walk from Palais des Papes.
Mercure Avignon Centre Palais des Papes Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Fair
Dec 18, 2024
Parking is terrible - Far away over rocks and steps
Craig
Craig, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Dec 3, 2024
after a brief innitial misunderstanding the staff who received us was extremely helpfull and resourcefull in solving our issue with parking / our roofbox. she also recommended a lovely brasserie 3 doors down. only issue we had was getting to the hotel.
Gordon
Gordon, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 10, 2024
Hôtel excellemment bien situé à côté du palais des papes et parking juste à côté.
Pierre
Pierre, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 2, 2024
Robert A.
Robert A., 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 1, 2024
Excelent stay
Well located, very easy to walk around. The rooms were clean and had a good size. Breakfast was great. The staff were friendly as well.
Marcelo
Marcelo, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Sep 8, 2024
Comfortable beds, great location but terrible bathroom. You have to step over a very high frame into the bath to have a shower. The toilet was wedged into a corner and it was impossible to sit properly on it. Wonderful location next to the Palais des Papes and easy access to restaurants and shopping.
Jane
Jane, 4-night romance trip
Verified Expedia guest review
6/10 Good
Sep 8, 2024
Sharyl
Sharyl, 3-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 7, 2024
It’s good place which I like it
Terry
Terry, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 5, 2024
Nice hotel overall. Some areas were very nice, some were dingy and needed updating. Staff was very friendly. Breakfast was good, typical European breakfast. Loved the mango juice. Some towels were stained.
Amanda
Amanda, 2-night business trip
Verified Expedia guest review
8/10 Very Good
Sep 4, 2024
Fantastic location
Very comfortable hotel and great location for exploring Avignon. Staff very friendly and helpful.
Would have liked a balcony or street view, and options for tea and coffee in room were limited, with milk not replaced every day. Floor in bathroom became very slippery when wet.
Verified traveler
3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 4, 2024
Nice, clean, friendly property with excellent location.
Janusz
Janusz, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 2, 2024
Comme un Pape - Avignon
Hotel agreable et tres bien placé pour visiter Avignon. Parking juste a coté avec tarif hotel.
Stephan
Stephan, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 31, 2024
Très bon accueil, hôtel très agréable, petit déjeuner parfait.
David
David, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 25, 2024
Great location, friendly and helpful staff, clean and convenient room, good breakfast… highly recommended!
Dmitry
Dmitry, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 14, 2024
Dongmei
Dongmei, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 10, 2024
Central convenient location, parking underground and attached to the hotel. Close to dozens of restaurants and shopping. Hotel is not new but seems well maintained. The only feedback I would give is to clearly state the parking charge in the listing. They state that the offer a parking discount but it would have been better to know that parking in the city garage is 22eu per night as I would have calculated that and the city tax into the overall charge.
Jack
Jack, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 7, 2024
I stayed in four different hotels in France this summer, and this one was by far the best. Very spacious room and excellent breakfast. Literally right next to the Palais des Papes—talk about location!
Benjamin
Benjamin, 3-night trip
Verified Expedia guest review
2/10 Poor
Aug 6, 2024
Mehdi
Mehdi, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Jul 27, 2024
Peter
Peter, 6-night trip
Verified Expedia guest review
2/10 Poor
Jul 24, 2024
No access to the hotel because of barriers.
Tried to get into the hotel for two hours but was blocked every time by temporary barriers and electronic barriers. It was a nightmare trying to get to the hotel. I abandoned Avignon after two hours of driving various routes.
Will never book this hotel ever again.
Donal Dowds
Donal
Donal, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 22, 2024
Verified traveler
1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 17, 2024
Great hotel, friendly staff! Would definitely stay there again!