Unfortunately this hotel has gone down hill,everything that you read that this hotel offers it is best to assume it does not ! Upon arrival we had three room changes (we booked 2 rooms,so this was 6 roons in total) due to the filth of the rooms ,no doors on wardrobes,half of the lighting in the rooms (all 6 rooms that we occupied) did not work,the telephones in the rooms did not work,when explaining this i just got raised eyebrows,the women at reception coukd not raise a smile she clearly did not want to be there every question/complaint was met with an altitude, thankfully the general manager was a little more helpful in accommodating us,plaster that had fallen from the walls scattered throughout the hotel hallways, on all three floors we were moved to ! Lifts that did not work properly,entrance to the hotal can be difficult given none of the automatic doors work & they can not be manually opened,all in all it is a dive & quite frankly the staff do not care,i could go on butbi think this gives a rough idea of the kind of hotel it is,such a disappointment & after 5 hours of traveling you do not expect it to take over 3 hours to get your rooms sorted !