To begin, we knew this was an older hotel when we booked it, so we expected it to not be as updated or quiet as a newer hotel. However, just because a hotel is old. It does not mean it needs to be dirty. When we walked into our room, you can tell that it had not been cleaned very well. In the bathroom, there was hair on the toilet bathtub floor and even on the folded towels. When the sun shine in from the balcony, you could see all the dust all over the floor and furniture. In addition, the phone was completely dead and did not work. The door handle was very difficult to open each time we came in and out on top of that. We were on the second floor and the people above us anytime they walked it was very loud. We called to complain about it and they told us that the people had checked out and so we wouldn’t have that issue but then later in the afternoon we heard noises again and called and we’re told that someone else checked in. They did offer to send someone to clean the room and for us to change rooms. But we shouldn’t have had to do any of that when you check into A tell you should expect that it should at least be clean and things in working order. The only thing good about this hotel was the location and closeness to the pier. We will not be staying at this hotel next time.