Staff are professional, polite and helpful. Breakfasts are very good with variety. We stayed in a four person room which is a great option for families. There is no air conditioning, so if it is hot/humid, it can be uncomfortable. Also, the tap in our bathroom could be upgraded (less than full flow), but the shower was great. It is close to a major road, so you will hear some traffic. We also had dinner at their restaurant, very good, but if you prefer less salty, let them know in advance.