Verificado
2/10 Mediocre
18 de ago de 2019
The room smelled of septic system and staff was not responsive to this once they were told and the leaky toilet was simply mopped up and not taken care of. They simply said this region was associated with this ‘ biological odor’the staff did not notify us of all the perks. They could have offered a discount because we had room that smelled but they were not inclined when asked. In addition the staff member we spoke to about the smelly room kept conveniently forgetting about the issue and telling us I was not aware and I will make ‘management aware ‘ if we could have changed hotels we would have.
The breakfast was very good and plentiful.
Viajero verificado
Viaje de 5 noches
