I called the hotel while I was on my way to ask the receptionist for a late check-in, the guy on the phone agreed paying an extra 35 dlls. After that I called again to ask for direction since Highway 1 could be closed, it was 11 PM, in the middle of the nowhere and a guy on the phone told us that no one would open us to get into the hotel if we made it, and he did not want me to give me any direction of the way, he just turn off the phone and let talking alone. I was a costumer, not even to a stranger asking for that kind of help I would refuse to give some advice. Fortunately I am alive, but no thanks to the hotel and his staff.