You'll be in a fantastic location at Swissotel Sydney, just a 5-minute walk from Pitt Street Mall and State Theatre. Guests can indulge in deep-tissue massages at the spa, and local cuisine is served at Ten Stories, which is open for breakfast and dinner. An outdoor pool, a bar/lounge, and a 24-hour fitness center are other highlights at this luxurious hotel. The helpful staff and breakfast get great marks from fellow travelers. The property is just a short walk to public transportation: Town Hall Station is 4 minutes and St. James Station is 5 minutes.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Parking available
Free WiFi
Restaurant
Connecting rooms available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
24-hour fitness center
Valet parking
24-hour room service
Coffee shop/cafe
Business center
8 meeting rooms
Limo/town car service
For families (6)
Children stay free
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Cable/satellite TV service
Daily housekeeping
The current price is $190
$190
$209 total
includes taxes & fees
May 17 - May 18
Why we love this property
Business central hub
Located in the city center within a business district, this hotel offers meeting rooms and a business center. Relax at the spa with various massage options.
Gourmet escape
Experience local cuisine at the restaurant or unwind at the bar. The property offers buffet breakfast, in-room champagne, and vegan or vegetarian options.
Spa sanctuary
The spa offers deep-tissue, hot stone, prenatal, and Swedish massages in couples rooms. A sauna and 24-hour gym complete this wellness retreat.
You'll be in a fantastic location at Swissotel Sydney, just a 5-minute walk from Pitt Street Mall and State Theatre. Guests can indulge in deep-tissue massages at the spa, and local cuisine is served at Ten Stories, which is open for breakfast and dinner. An outdoor pool, a bar/lounge, and a 24-hour fitness center are other highlights at this luxurious hotel. The helpful staff and breakfast get great marks from fellow travelers. The property is just a short walk to public transportation: Town Hall Station is 4 minutes and St. James Station is 5 minutes.
At a glance
DONE
Hotel size
369 rooms
Arranged over 25 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The property charges 1.4 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite valet parking (AUD 100 per day)
Wheelchair-accessible van parking on site
Height restrictions apply for onsite parking
Offsite parking within 1148 ft (AUD 60 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Traveling with children
Children stay free (see details)
Pool gate
What to do
Access to nearby indoor pool
Working away
Business center
8 meeting rooms
Conference space (10958 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
24-hour fitness center
An outdoor pool
Shopping mall on site
Full-service spa
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Elevator
Elevator door width (inches): 36
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Hand-held showerheads
Height-adjustable showerhead
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
40-inch LCD TV
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.
Dining
Ten Stories - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Arches on Market - This bar serves lunch, dinner, and light fare. Open daily.
ONEA - Onsite café. Open select days.
Awards and affiliations
Eco-Certified Property
This property participates in the Ecotourism Australia Sustainable Tourism and NABERS Energy, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 44 for adults and AUD 16 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.4 percent
Children & extra beds
Rollaway beds are available for AUD 75.0 per night
Parking
Covered valet parking costs AUD 100 per day
Parking is available nearby and costs AUD 60 per day (1148 ft away)
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.
Also known as
Swissotel Sydney Hotel
Swissotel Hotel Sydney
Swissotel Sydney
Sydney Swissotel
Swissotel Sydney Hotel Sydney
Sydney Swissotel Hotel
Swissotel Sydney Hotel
Swissotel Sydney Sydney
Swissotel Sydney Hotel Sydney
Frequently asked questions
Does Swissotel Sydney offer free cancellation for a full refund?
Yes, Swissotel Sydney does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Swissotel Sydney?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Swissotel Sydney?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Swissotel Sydney?
Yes. Valet parking costs AUD 100 per day.
What are the check-in and check-out times at Swissotel Sydney?
Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Swissotel Sydney?
No, this hotel doesn't have a casino, but Star Casino (17-min walk) is nearby.
What is there to do at Swissotel Sydney and nearby?
Swissotel Sydney has a spa and an outdoor pool, as well as a 24-hour fitness center and access to a nearby indoor pool.
Are there restaurants at or near Swissotel Sydney?
Yes, Ten Stories offers local cuisine.
What's the area around Swissotel Sydney like?
Swissotel Sydney is in Sydney Central Business District, a short 4-minute walk from Town Hall Station and 17 minutes' walk from Star Casino. Travelers say the area is walkable and good for shopping.
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Reviews
Swissotel Sydney Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Amenities
8.8
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, delicious, and a highlight of the stay with a vast spread of options. (32 reviews)
The pool was a highlight for many guests, with some describing it as great, perfect, and lovely, and suitable for young families. (16 reviews)
The spa offered great facilities, including a wonderful massage experience with friendly and skilled therapists. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Elevator
Breakfast
Bathroom
Cities
View
Parking
Lobby
Reviews
Verified
10/10 Exceptional
Mar 8, 2026
Great hotel centrally located to public transport, shops and the sights of Sydney
Lisa
Lisa, 1-night trip
Verified
10/10 Exceptional
Jan 29, 2026
Great Location, clean rooms and wonderfully helpful staff. The pool was great. Great family stay.
Lisa
Lisa, 2-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Clean and friendly staff. Amazing location!
Carlos Rodriguez
Carlos Rodriguez, 5-night trip
Verified
8/10 Very good
Dec 16, 2025
Clean comfy room, great location.
Melanie
Melanie, 2-night trip
Verified
8/10 Very good
Jan 25, 2026
Great location and good size room. Great pool for the kids
Stephanie
Stephanie, 3-night trip
Verified
8/10 Very good
Jan 11, 2026
Staff and amenities were fabulois
Virginia
Virginia, 1-night trip
Verified
10/10 Exceptional
Apr 4, 2026
Great location just off Pitt street, well located for shopping and public transport. Double room was spacious enough for 4 people. Buffet breakfast was very tasty. Pool was not large and while it says it’s heated my kids and I were cold pretty quickly. Gym is small considering the size of the hotel with very limited weight machines. Overall highly recommend
Joseph
Joseph, 3-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Checking in process were fast-and easy. staff were very helpful, friendly and accommodating.
Linda
Linda, 2-night trip
Verified
10/10 Exceptional
Jan 17, 2026
Close to the shopping area, church and accessible to all transportation.
Alma
Alma, 2-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Nice to stay here again. Kids loved the pool
Chris
Chris, 2-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Great location. Nice clean rooms. Very good service with friendly staff. Will definitely stay with Swissotel again next time I'm in Sydney! 10/10 highly recommend 👌
Dmitriy
Dmitriy, 4-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Fabulous service, the staff were so friendly and helpful. Great breakfasts too, really beautiful hotel and kept so clean. A very special place. Plus we had a wonderful afternoon at the spa, enjoying a relaxing massage.
Diana
Diana, 4-night trip
Verified
8/10 Very good
Jan 18, 2026
Great staff. Good location. But they need to fix the lifts.
David
David, 2-night trip
Verified
10/10 Exceptional
Jan 6, 2026
So conveniently located right in the heart of the city. The rooms are clean, spacious and comfortable. The staff are friendly and helpful.
Christopher
Christopher, 3-night trip
Verified
10/10 Exceptional
Oct 29, 2025
Perfect location for spending a few days in Sydney
Helen
Helen, 2-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Room wasn’t as clean as I’d like but everything else fantastic location food wonderful
katrina
katrina, 1-night trip
Verified
10/10 Exceptional
Nov 6, 2025
Quiet, Clean comfortable room. Would stay here again!
Brenda
Brenda, 1-night trip
Verified
8/10 Very good
Sep 29, 2025
Decent stay, kids loved it so that's what counts.
Thi Bich Hanh
Thi Bich Hanh, 1-night trip
Verified
8/10 Very good
Sep 8, 2025
Great location
amelia
amelia, 3-night trip
Verified
8/10 Very good
Nov 15, 2025
Close to the shopping district and QVB
Annette
Annette, 2-night trip
Verified
10/10 Exceptional
Sep 18, 2025
Very centrally located. A good hotel to stay in
Lay Shan
Lay Shan, 3-night trip
Verified
10/10 Exceptional
Sep 28, 2025
Clean rooms( friendly staff; close to shops; restaurants; transport; harbour
Kara
Kara, 4-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Staff were top class from beginning to end.
Wonderful place to stay.
Paul
Paul, 2-night trip
Verified
10/10 Exceptional
Jul 20, 2025
Great location, friendly staffs and good size room with good amenities, will definitely come back again.