In the heart of the city, Hotel Palmeras offers a vibrant retreat. Enjoy a meal at Terra Café or sip coffee at the café, then unwind in the spa tub or lounge by one of two pools.
When you stay at Hotel Palmeras, you'll be in a fantastic location, just a 5-minute walk from Playa Bucerías and Bay of Banderas. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Also, Nuevo Vallarta Beach and VidantaWorld are within a short drive.
At a glance
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Hotel size
23 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
What to do
Beach nearby
Whale-watching nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Beach towels
Pool loungers
Pool umbrellas
Facilities
An outdoor pool
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Window screens
Sleep well
Down comforter
Bed sheets provided
What to enjoy
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Towels
Toilet paper
More
Daily housekeeping
Access via exterior corridors
Local maps
Special features
Dining
Terra Café (Cafe & Bar) - Onsite restaurant.
Fees & policies
Refundable deposits
Deposit: MXN 500 per accommodation, per stay
Breakage deposit: MXN 500 per stay
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Palmeras Hotel
Hotel Palmeras Bucerías
Hotel Palmeras Hotel Bucerías
Frequently asked questions
Is there a pool at Hotel Palmeras?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Palmeras?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Palmeras?
Sorry, there's no onsite parking at Hotel Palmeras.
What are the check-in and check-out times at Hotel Palmeras?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hotel Palmeras?
No, this hotel doesn't have a casino, but Winclub Casino Platinum (19-min drive) and Vallarta Casino (20-min drive) are both nearby.
What is there to do at Hotel Palmeras and nearby?
Hotel Palmeras has an outdoor pool.
Are there restaurants at or near Hotel Palmeras?
Yes, there's an onsite restaurant, Terra Café (Cafe & Bar).
What's the area around Hotel Palmeras like?
Hotel Palmeras is located near Playa Bucerías in Zona Dorada, a short 3-minute walk from Bay of Banderas and 16 minutes' walk from El Tigre Golf at Paradise Village.
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Reviews
Hotel Palmeras Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.2
Amenities
8.2
Staff & service
7.0
Property conditions & facilities
Popular mentions
Service staff
Room
Location
Kitchen
Bathroom
Bed
Walking
Building
Water
Lobby
Reviews
Verified
10/10 Exceptional
Jan 6, 2026
Small basic room close to a lot of funbars and restaurants
Timothy
Timothy, 4-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Staff was great. Clean room. Comfy beds.
Kelly
Kelly, 1-night trip
Verified
6/10 Good
Feb 11, 2026
Staff very friendly bare bones room and no extras. A chair and small table in the room is needed.
Catherine
Catherine, 7-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Clean room and good service.
Christie
Christie, 3-night trip
Verified
6/10 Good
Jan 12, 2026
A little bathroom touch up would bring this from 3 to a 5. The price was super high for such a 1* bathroom, but friendly staff and nice pool and pool deck were good.
Marieke
Marieke, 1-night trip
Verified
10/10 Exceptional
Nov 4, 2025
Friendly staff. Newly renovated room. Good hot water.
Brendan
Brendan, 2-night trip
Verified
4/10 Fair
Feb 1, 2026
Staff is friendly. Pool area good. Cleaning good. Room needs total rebuild. Beds are terrible. Kitchenette is terrible. If you want to boil a egg your good. Anything else is impossible. Short stay ok. Great location
Samuel
Samuel, 28-night trip
Verified
8/10 Very good
Jan 7, 2025
Great location!
Noreen
Noreen, 1-night trip
Verified
10/10 Exceptional
Nov 25, 2025
AC was great
Pool was awesome
Well maintained and clean
Excellent for walking everywhere
We had no water the first night, tank got filled the next day. Not a big deal to us.
Authentically Mexican.
Would 100% stay there again!!!!!
Cori
Cori, 10-night trip
Verified
8/10 Very good
Dec 15, 2025
Room was very clean. Staff was delightful and helpful. In the heart of everything. Only negative was my room was located at ground level fronting the very busy main street and noise was loud and in the room. Otherwise excellent
Cindy
Cindy, 6-night trip
Verified
6/10 Good
Feb 4, 2026
The staff was good. It’s an older hotel which we knew but the pictures used for the advertising were older pictures, the rooms didn’t look like them. Some others had no door on the bathroom, small rusted fridges and the water situation in Bucerias is bad. We ran out of water 4 times, having to get a bucket of water from the pool to flush the toilets.
Clara
Clara, 22-night trip
Verified
10/10 Exceptional
Oct 16, 2025
This old Canadian needed some assistance in locating bus etc. counter staff were exceptionally helpful
janice
janice, 1-night trip
Verified
8/10 Very good
Nov 18, 2025
Great service, front ladies are kind, freindly. Clean room. Closet had a broken drawer, I did report this to front desk. Too bad the restaurant /coffee spot is closed. Used to be great for breakfast, they really need to re-open it. pls.
edhid
edhid, 2-night trip
Verified
10/10 Exceptional
Mar 22, 2025
staff and hotel were great but progress in the town is noisy
Glen
Glen, 11-night trip
Verified
8/10 Very good
Jan 2, 2026
Clean. Tv didn’t work. Noisy music performing very close. Old refrigerator, stovetop and little microwave but not a single glass, plate or fork to use the kitchenette. No shower curtain so water on the floor. Reception didn’t speak English but were very nice. It is fine for our one night stay. The pool looked inviting with available chaise lounges. Convenient to restaurants, etc. Good price.
Ronald
Ronald, 1-night trip
Verified
10/10 Exceptional
Feb 2, 2025
Beautiful location very close to the beach, dining, shopping. We enjoyed a gorgeous corner suite next to the heated pool. Stunning view of the ocean from the rooftop lounging area. Staff was friendly and helpful and went above and beyond to make our stay memorable!
Nicole
Nicole, 2-night trip
Verified
10/10 Exceptional
Feb 19, 2025
We needed to book a last minute stay for one night. We arrived and were very happy we chose this hotel. Super clean and updated perfectly. We will definitely be back and book a longer stay.
David or Kimberly
David or Kimberly, 1-night trip
Verified
8/10 Very good
Nov 18, 2024
Excellent location… safe and quiet.. pool was awesome staff friendly and helpful.. no issues at all quality place for the price
Josh
Josh, 1-night trip
Verified
4/10 Fair
Nov 12, 2025
The staff was great and helpful. The foyer and pool are very nice but the rooms are very dated. The wifi only reached my balcony so really no service or signal. The towels were rougher than sandpaper and shouldn't be used even for cleaning. I don't think I would let my Mother stay there so that's a benchmark on whether or not I would return.
Suzanne
Suzanne, 1-night trip
Verified
8/10 Very good
Mar 4, 2025
Good stay
Was a good stay. Very clean and friendly helpful staff. Older hotel so it needed a bit of work. Only downfall was no running eatrr so the water would run out until water truvk came. Close to everything amd lots of restaurants.
Ross
Ross, 11-night trip
Verified
10/10 Exceptional
Mar 19, 2024
I liked that hotel was in center of town close to restaurants, shopping & easy walk to market. Pool was clean & well kept. So many beautiful palms. I liked that hotel was next door to lovely outdoor cafe w/ great staff.
Sandra
Sandra, 4-night trip
Verified
10/10 Exceptional
Feb 12, 2024
Cute centrally located in Bucerius
Joseph
Joseph, 1-night trip
Verified
10/10 Exceptional
Aug 20, 2024
Nice room, nice pool, friendly staff. Kitchenette was tough to use
Anthony
Anthony, 1-night trip
Verified
8/10 Very good
Jan 25, 2025
We had a junior suite which included stove top, full size fridge, etc. etc. Very large open concept room with king bed. Bathroom was good too. Accommodations are old but pretty much excellent. The pool and lush gardens were beautiful. Very quiet and relaxing even though on Main Street. Restaurant food and staff excellent as well as hotel staff especially Antonio!
betty
betty, 10-night trip
Verified
6/10 Good
Jan 28, 2025
Perfect location. Very clean. They ran out of water every evening and would not get their tanks refilled till at least 9 AM so you could not shower or flush a toilet and no back up restroom facilities.