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LaiLa Hotel CDMX

4.0 star property
Mexico City hotel with restaurant and bar/lounge, aimed at LGBTQ+ guests

Choose dates to view prices

In the heart of CDMX, LaiLa Hotel CDMX offers an upscale retreat. Savor Mexican cuisine at La Terraza, relax on the sun-kissed terrace, or stay connected with high-speed WiFi. The helpful staff and convenient location have left a lasting impression on previous guests.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • In-room childcare
  • 24-hour business center
  • Conference center
  • 6 meeting rooms
  • Meeting rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is $91
$109 total
includes taxes & fees
Jul 1 - Jul 2

Why we love this property

Tasty Mexican cuisine
A restaurant with authentic Mexican cuisine delights diners at this hotel. The experience includes a buffet breakfast and drinks at the on-site bar.
Sleep comfort awaits
Every guestroom boasts hypo-allergenic bedding with a pillow menu. Blackout drapes and turndown service create a perfect sleep sanctuary.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(50 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area | LCD TV, books

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(74 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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The price is $131
$156 total
includes taxes & fees
Jul 15 - Jul 16
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About the neighborhood

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Diana the Huntress Fountain - 2 min walk - 0.2 km
  • Angel of Independence Monument - 7 min walk - 0.6 km
  • U.S. Embassy - 9 min walk - 0.8 km
  • Chapultepec Park - 14 min walk - 1.2 km

Getting around

  • Benito Juarez International Airport (MEX) - 21 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 53 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 66 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Mexico City Buenavista Station - 13 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • Sevilla Station - 8 min walk
  • Chapultepec Station - 13 min walk
  • Insurgentes Station - 17 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La Guanajuatense - ‬1 min walk
  • ‪Salón Ríos - ‬1 min walk
  • ‪Sede Café Río Lerma - ‬1 min walk
  • ‪Peltre Lonchería - ‬2 min walk

About this property

LaiLa Hotel CDMX

  • You'll be in a fantastic location at LaiLa Hotel CDMX, just a 5-minute walk from Paseo de la Reforma and Diana the Huntress Fountain. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at La Terraza, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a terrace are other highlights. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Sevilla Station is 8 minutes and Chapultepec Station is 13 minutes.

At a glance

DONE

Hotel size

    • 167 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6 AM
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (MXN 150 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle from 7:00 AM to 9:00 PM*
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Bicycle tour information

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Coworking spaces
  • Conference center (1087 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1974
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Double-glazed windows
  • Reception hall
  • Beaux Arts architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Front entrance ramp
  • Wheelchairs available on site
  • Grab bar in shower
  • Shower grab bar height (inches): 39
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Uses some LED lighting

Special features

Dining

La Terraza - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 290 for adults and MXN 200 for children
  • Airport shuttle service is offered for an extra charge of MXN 1000 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 1000 per accommodation, per stay

Parking

  • Covered self parking costs MXN 150 per night
  • Parking height restrictions apply

Policies

This property caters to LGBTQ+ guests.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

Frequently asked questions

Are pets allowed at LaiLa Hotel CDMX?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 33 lbs per pet. There's a charge of MXN 1000 per accommodation, per stay, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at LaiLa Hotel CDMX?

Yes. Self parking costs MXN 150 per night. Parking spots may be limited.

Is airport shuttle service offered by LaiLa Hotel CDMX?

Yes, an airport shuttle is available from 7:00 AM to 9:00 PM on request. The charge is MXN 1000 per vehicle one-way.

What are the check-in and check-out times at LaiLa Hotel CDMX?

Check-in start time: 3 PM; Check-in end time: 6 AM. Check-out time is 1 PM.

What is there to do at LaiLa Hotel CDMX and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near LaiLa Hotel CDMX?

Yes, La Terraza offers Mexican cuisine.

What's the area around LaiLa Hotel CDMX like?

LaiLa Hotel CDMX is a short 8-minute walk from Sevilla Station and 3 minutes' walk from Paseo de la Reforma. Travelers say the local area is good for shopping and very safe.

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Reviews

LaiLa Hotel CDMX Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, fresh, and delicious with a good variety of food options. (14 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Restaurant
Air conditioning
Breakfast
Refrigerator
Value
Cities
Food

Reviews

Verified

10/10 Exceptional

LaiLa Hotel completely exceeded my expectations. The location is perfect, right off Paseo de la Reforma and tucked into a great neighborhood with tons of restaurants nearby. My room was incredibly spacious, clean, and very comfortable. Unlike a lot of places, the WiFi was lightning-fast and the shower had amazing water pressure with plenty of hot water. To top it all off, the staff was genuinely friendly and welcoming from check-in to check-out.
Gary, 3-night trip
Verified

10/10 Exceptional

The staff was excellent and very welcoming to our small dog. Also great location and abundant breakfast buffet.
Elena, 6-night trip
Verified

8/10 Very good

Clean, friendly staff, convenient location
Li, 7-night trip
Verified

10/10 Exceptional

Great location, courteous professional helpful staff, clean rooms, tasty buffet style breakfast.
Rodrigo, 4-night trip
Verified

10/10 Exceptional

I will absolutely be staying here again. Close to many sites, friendly staff, and yes there are many bars in the area - which is great!
Justin, 9-night trip
Verified

10/10 Exceptional

The staff were very welcoming!
Norma, 1-night trip
Verified

10/10 Exceptional

It was a great stay, staff very kind, location was perfect, close to restaurants and places of interest, breakfast was good. Very safe area and the room was comfortable and very clean. Totally recommend the hotel.
Ana, 1-night trip
Verified

10/10 Exceptional

Very friendly staff
Yanelys, 6-night trip
Verified

10/10 Exceptional

The staff here is incredibly kind and helpful. The facilities are more than adequate for a comfortable stay. Considering the price, the value for money is really good. I would definitely recommend it.
Emmanuel, 3-night trip
Verified

10/10 Exceptional

Great stay, very clean room and amazing service
Eva, 2-night trip
Verified

10/10 Exceptional

Friendly staff
Ying, 2-night trip
Verified

8/10 Very good

Always love staying here since its location is so convenient. The staff is nice, the rooms could use some remodeling but overall it is a good hotel option for the price
Melissa, 3-night trip
Verified

10/10 Exceptional

I enjoyed staying at Laila hotel. The rooms are nice and clean. They clean the room for you everyday during your stay. It’s also in a good location. Restaurants and stores are in walking distance and the staff are friendly.
Ronald, 5-night trip
Verified

10/10 Exceptional

Everything was great! Staff was friendly, check in was fast and easy! Great location to everything.
Jessica, 1-night trip
Verified

10/10 Exceptional

Amazing location
Carlos, 3-night trip
Verified

10/10 Exceptional

Excellent!! 1000% recommended. Everyone was excellent and treated us very well.Super central location and everything is close by
Amelys, 3-night trip
Verified

10/10 Exceptional

Clean room, great customer service
Lucia, 2-night trip
Verified

10/10 Exceptional

It was a perfect location! Nice hotel at a reasonable price. A lot of places were walkable. I would definitely stay there again.
Sonja, 3-night trip
Verified

10/10 Exceptional

Room was very clean and organized, breakfast delicious, attention excellent
Rudy, 2-night trip
Verified

8/10 Very good

The staff were nice. The facilities were ok, but maybe a bit basic.
Stephen, 4-night trip
Verified

8/10 Very good

excellent room and service, staff was great just quick letdown its you dont get free breakfast if you book through expedia :/
Sergio, 2-night trip
Verified

10/10 Exceptional

Laila is centrally located, I felt very safe in the surroundings and personnel was super kind and attentive.
Bryan J, 5-night trip
Verified

8/10 Very good

It was nice overall, good area, staff was friendly. Clean hotel. Rooms a bit small but good otherwise.
Rene, 2-night trip
Verified

10/10 Exceptional

Cheap, clean, cheerful and delightful breakfast. In a very central and safe neighbourhood. Polite staff. It’s not the ritz but is priced accordingly. Good 3-4 star worth every penny. No complaints.
nigel, 2-night trip
Verified

10/10 Exceptional

The hotel was exceptionally clean, and the room was spacious and well-maintained. The housekeeper demonstrated great attention to detail and did an outstanding job throughout our stay. What truly stood out was the exceptional customer service — from the moment we arrived, the staff provided courteous, professional, and attentive service that made our experience truly enjoyable.
Sandra, 2-night trip