It was the worst ever, The girl at the reception told us that the manager canceled our reservation... the manager was too lazy to come over to explain us what happened.The manager canceled in an arbitrary way the reservation without informing the guest, and once I arrived to the hotel, he just have said is canceled and the only thing he can offer is a room in Super 8, which was even worst, the room smelled like wet and cheap. I put only 1 star because I can not put minus stars. At 9pm we had to find a plan B, tired of driving for 7 hours, and the manager act like he never care about our reservation and the safety of the guest, neither to offer a real solution. Never ever I will recommend this. And I think the hotel must think twice before hiring this "managers" that only make the reputation of the hotel...the worst!!