6/10 Bueno
17 de abr de 2025
Disappointing
Staff friendly and attentive. First night absolutely fine.
Second night not so good. Room not serviced but we managed to find someone to get more coffee/milk etc. Went down to dinner early. Mains came quite quickly. There were 2 couples and then a table of 8 arrived. Their order was taken then our dessert order was taken. We were then told by the waitress that there would be at least a half an hour wait for our dessert!!
We found this unacceptable and left the dining room.
It's unbelievable that the chef/kitchen staff couldn't cope with 12 people in the restaurant at the same time and a delay of 30 minutes was acceptable. If the restaurant had been busy we could have been more understanding. It was a special anniversary for my husband and I, so it was really disappointing.
Gillian
Gillian, viaje de 2 noches
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