Wheelchair user, the hotel is on a hill with tricky crossings. door entrance was a bit tricky to get across and I needed help to get over the threshold bump. Staff had lowered accessible reception area but chose to make me get out of my wheelchair to lean on large one to fill out forms and use card payment machine. Staff seemed friendly but not very helpful. Accessible room comfortable and good size, kettle etc. we’re on a high unit, wardrobe was high rail also. Bathroom had barn door that was so heavy and difficult to open my partner had to do it ever time for me. Toilet far too high although an accessible one which you had to sit side ways on due to the accessible sink being on your knees. Main sink could have just been lowered? Room size excellent good ra le to eat at, bed good height. Room to transfer to a bed. TV restricted to free view but ok, emergency pulls excellent, floor to ceiling windows. Floor was half wood/carpet. Could have done with some bed cushions to sit up with. Pillows were nice but flatten out fast, amazing duvet and mattress. Air con goes as low as 18 degrees only which was ok for us. As soon as you leave the room it switches to 22 degrees, still ok for us. Provide a glass bottle you have to take downstairs to get drinking water from which can take some time. Restaurant: steak place food was excellent, staff ok, for some reason there is a DJ on so loudly that you have to shout at each other, then a mic’d saxophone starts walking around the tables.