As a solo female traveller, I will forever be disgusted by the actions of Andre, Sandy and their employees. I booked here, despite it being costlier, as I wanted a personal touch. I did not get that. Andre was controlling, passive-aggressive and hostile to the point that I would only interact with him as needed. They charge way more than the going rate for taxis and tours. Airport pickup is 70 euros, double the usual cost. Their classic car tour is not better, other companies provide an actual tour guide along with a driver at the price they charge. The driver provided by them was rude and unprofessional. He took calls, listened to and replied to voice-notes whilst ignoring me. He also shouted at a homeless woman who asked him for money. I told Andre about this and he accepted the driver’s lies and didn’t offer a compensatory tour. Whilst unwell, I was treated badly by them. I had an awful headache, amongst other symptoms so I made a reasonable request to turn down the loud music played during breakfast. The owner's response was to not only refuse but turn the volume up even though I was the only person in the restaurant and also shout at me. He then cancelled the late check-in agreed - which I needed as I was unwell. At this point I decided to leave before check-out as I no longer felt safe or welcome. After leaving, I got an email from them full of false accusations & threats. I have travelled globally and NEVER experienced such awful behaviour so cannot ever recommend.