The room was great, and the staff were incredibly helpful. Unfortunately, they only had one valet (on a busy Saturday night with a wedding party in the hotel) and no working elevator for the parking garage, so our self-parking was a bit of a fiasco. Also, while the room was clean and lovely, they had not stocked all the toiletries. No hair conditioner at all in the room we had. In addition to that, the ice vending on our floor was out of order and had no sign notifying us of that. So, overall, staff and room were great, but creature comforts left a bit to be desired.