When we got there, our room was very clean and the beds were incredibly soft. We had a refrigerator that was clean and the room was stocked with toiletries, and things like that. We had plenty of towels, but the room smelled of dog pee really bad. I ended up pouring an entire bottle of perfume around the room because I could not get over the smell. The water did not drain very well in the sink or the tub. We also had to keep turning the air conditioner off and on in order to cool off the room. The pool was fun for the kids, but the water looked dirty. I couldn't really tell if it was the water or the pool itself, but it looked very dirty and dingy. They did have plenty of fresh clean towels in the pool area to dry off with. There were 2 bathrooms, very close to the pool. Area so you didn't have to go all the way back to your room to use the restroom. They also have a small area for an exercise room. This included a treadmill, an elliptical and a stationary bike. You are allowed to bring drinks, including alcohol into the pool area because on the second night of our stay, we went to go swimming and there were about ten adults in there all drinking beer. My children and I didn't stay very long on this evening. I did not like them being around the alcohol. The first morning, we were not impressed with breakfast but apparently they change the menu every day so by the third day we had biscuits and gravy, which we loved and tasted amazing. All the staff were very nice and helpful.