Everything about this hotel was horrible. The check-in clerk was rude, when we got to our room, the folks above us had children running back-and-forth back-and-forth on a hardwood floor mind you rolling around in the chairs. When asked the front desk to change rooms, we were told no, when asked the front desk to book another room we were told no. We had five people in our reservation. We went to ask for towels when we noticed there was only 4 we were told we had to give towels to get towels. Five people for four towels, one hand towel, one washcloth. The beds were ok. Definitely not worth the amount they are charging.