Nestled in the mountains, Best Western Gudauri offers a warm welcome with a breakfast buffet, dry cleaning services, and a cozy bar. Unwind with ski-in/ski-out access or treat yourself to spa treatments like massages at the onsite spa. With free WiFi and amenities like steam rooms and saunas, this hotel is perfect for relaxing after hitting the slopes.
Stephantsminda Museum of History - 33 min drive - 40.7 km
Gergeti Trinity Church - 40 min drive - 42.1 km
Ananuri Fortress - 54 min drive - 58.8 km
Getting around
Free ski shuttle
Restaurants
Drunk Cherry - 3 min drive
Askaneli - 4 min drive
Posticino - 4 min drive
Restaurant Gondola - 3 min drive
Nadiani - 3 min drive
About this property
Best Western Gudauri
Best Western Gudauri allows you more time for skiing with ski-in/ski-out access. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a hot tub, and a sauna. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage, and rentals.
At a glance
DONE
Hotel size
58 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
DONE
Offsite
Free ski shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 8:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
What to do
Ski-in/ski-out access
Free ski shuttle
Ski passes
Priority access to ski lifts
Downhill skiing nearby
Snowboarding nearby
Services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Ski equipment rentals
Ski storage
Facilities
Built in 2019
Safe-deposit box at front desk
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Ski
Ski-in/ski-out access
Free ski shuttle
Ski passes
Priority access to ski lifts
Ski storage
Ski rentals
Downhill skiing nearby
Snowboarding nearby
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Bathrobes and slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free wired internet
Desk chair
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Gudauri Hotel
Best Western Gudauri Kazbegi
Best Western Gudauri Hotel Kazbegi
Frequently asked questions
Are pets allowed at Best Western Gudauri?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Best Western Gudauri?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Best Western Gudauri?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Best Western Gudauri and nearby?
Have fun with onsite winter activities like skiing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Best Western Gudauri also has a sauna and a steam room.
Are there restaurants at or near Best Western Gudauri?
Yes, there's an onsite restaurant.
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Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
6.4
Amenities
7.8
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Nov 20, 2025
I had a room facing the street and it was very noisy throughout the night. Trucks will drive by dogs were barking and there is a LED orange light that stays on also throughout the night and you can’t turn it off.
Ryan
Ryan, 3-night trip
Verified
8/10 Very good
Jan 7, 2023
This is a solid hotel. Nothing too fancy, but met our needs. Being situated on a switch back makes it difficult to feel comfortable walking to restaurants.
Laura
Verified
6/10 Good
Jun 16, 2024
The balcony is directly over the military road...continuous trafic day and night...
Gw
Gw, 1-night trip
Verified
2/10 Poor
Jan 27, 2026
I stayed at Best Western Hotel from 31 December 2025 to 5 January 2026.
The full amount for the stay was paid during check-in and split 50/50 between myself and my friend. However, on 22 January, I noticed an unauthorized charge of AED 3,033.71 made by the hotel to my card.
I immediately contacted the reception. Unfortunately, the staff member I spoke with was unprofessional and insisted that the booking had not been paid, despite me providing clear proof of payment. The issue was not resolved at reception level. The team should have first verified their bank records before charging my card again, and only contacted me if any discrepancy had actually been found.
I raised a complaint with the hotel owner the same day. I received an apology and written confirmation that the transaction was cancelled.
While I appreciate that the charge was eventually reversed, this situation is unacceptable and reflects very poor service and lack of proper internal checks. Guests should not have to deal with unauthorized charges weeks after their stay.
Maryna
Maryna, 2-night trip
Verified
2/10 Poor
Jan 23, 2026
I stayed at Best Western Hotel from 31 December 2025 to 5 January 2026.
The full amount for the stay was paid during check-in and split 50/50 between myself and my friend. However, on 22 January, I noticed an unauthorized charge of AED 3,033.71 made by the hotel to my card.
I immediately contacted the reception. Unfortunately, the staff member I spoke with was unprofessional and insisted that the booking had not been paid, despite me providing clear proof of payment. The issue was not resolved at reception level. The team should have first verified their bank records before charging my card again, and only contacted me if any discrepancy had actually been found.
I raised a complaint with the hotel owner the same day. I received an apology and written confirmation that the transaction was cancelled.
While I appreciate that the charge was eventually reversed, this situation is unacceptable and reflects very poor service and lack of proper internal checks. Guests should not have to deal with unauthorized charges weeks after their stay.
Maryna
Maryna, 3-night trip
Verified
10/10 Exceptional
Mar 12, 2023
We had 2 bookings with Expedia for 3 rooms at this hotel, but upon arrival, we were informed by the hotel staff that they have only received 1 booking from Expedia. Instead of throwing us out in the cold (like many other hotels would probably do), they did all the hard work for us by calling Expedia to solve this problem, which is of no fault of theirs. From our vast travel experience, we think most hotels would have expected us to call Expedia ourselves, to try and find out where our booking was.
The General Manager, Ms Neena, was very efficient and professional in explaining the whole situation to us.The rooms were clean, and very modern, and all the basic necessities we needed were provided for. Breakfast and meals at the restaurant were also great, with very efficient staff running like clockwork. The jacuzzi and sauna are complimentary, and have to be booked in advance for the privacy comfort of the guests. Free shuttle buses are provided to take guests to the ski lifts. The staff were all very professional and efficient.
We can highly recommend this hotel to those visiting Gudauri, and our advice is, if you can afford it, go for the Family Rooms. They are much more spacious and luxurious compared to the standard ones.
ARGYRIOS
ARGYRIOS, 6-night trip
Verified
8/10 Very good
May 15, 2022
فندق رائع
فندق رائع جدا ، كل شي جميل ومرتب ، اطلاله جميله ، يوجد خدمات قريبه منه مثل سوبر ماركت ومطاعم ، يوجد شطاف ، تدفئه جميله ، مساعده ، طاقم المطعم جميلين فقط يحتاجون قليل من الابتسامه
AHMAD
AHMAD, 2-night trip
Verified
8/10 Very good
Jan 14, 2022
clean property and staff and good. room were tiny though and restaurant food is very average
Hisham
Hisham, 2-night trip
Verified
8/10 Very good
Jan 2, 2022
Hands-on, very friendly staff always at your service. I enjoyed my stay and would definitely come back.
Dalina
Dalina, 1-night trip
Verified
10/10 Exceptional
Dec 11, 2021
Best experience in Georgia
Its good hotel to stay in gudauri with a family....beautiful view in front of hotel....specially when we stay full night in hotel snow falling and morning we enjoy so much.
Mohindrakumar
Mohindrakumar, 2-night trip
Verified
2/10 Poor
Aug 13, 2021
Canceled our reservation
The hotel canceled our reservation without any notice!!
They said the hotel was for COVID people.
Abdulaziz
Abdulaziz, 2-night trip
Verified
6/10 Good
Jul 27, 2021
Good location everything else is horrible
It's a farse that this hotel is able to even hold of n to international name... On check in we were downgraded (even without informing us). When we complained, the manager said they are sold out and they will book us in other hotel if we don't like the room. Since ni other hotels were available, we had to stay put in the hotel. Manager agreed to waive off a night's charge and promised to move us to the room category we booked on day 2. But we never heard from them again. On check out it took us 20 minutes to settle the bills as at first they couldn't locate our stay record, then they couldn't figure out room rate, and then they didn't know about not charging for 1 night. We had to trace the manager we spoke on arrival, explain the whole situation again and then reminder her.. to top it off.. we were shown the total charge on calculator and never even recieved a payment receipt on check out.
Rooms do not have water bottles, on asking the reception, they ask us ti go to restaurants for water, and restaurant charges 3GEL for 500ml bottles. Restaurant food is good but the whole restaurant is managed by just 2 staff members. on first night we went for dinner at 8:30pm, recieved menu at 9pm, server was free to take order at 9:30 and food+drinks came in table at 10pm.
Never will we ever visit this hotel again...
Rhuddhesh
Rhuddhesh, 2-night trip
Verified
8/10 Very good
Jul 25, 2021
Nice modern hotel, but small-ish rooms
Nice modern hotel, newly built. Rooms have thoughtful touches like many plug outlets, even next to beds etc. However, rooms are a bit small, and the balconies are so small they only fit 1 person. The restaurant on site is quote good though, many different options to choose from, the trout was excellent.