I've been traveling extensively for over 10 years for both business and personal reasons across North and South America as well as Europe. I've never felt compelled to write a review before — but this time, I’m making an exception.
The place I stayed at is listed as a three-star hotel on Hotels.com, but in reality, it doesn’t even come close. At best, it’s a budget stopover for a high school group trying to save money on a field trip. Realistically, it deserves one star at most — and that’s being generous.
Here’s why:
It is not a hotel. It’s essentially two cramped rooms with a couple of beds, a kitchenette, and a bathroom squeezed in. The space was dark and poorly ventilated, though to be fair, there was working air conditioning.
The furnishings and equipment were a mismatched collection of old furniture and appliances. It felt more like someone’s forgotten basement than any form of hospitality business.
The photos on Hotels.com were not representative of the unit I stayed in. I suspect they are a curated collection of the best angles from various units the owner manages — but not the one I got.
The check-in process was unprofessional and uncomfortable. I was asked to send a photo of my passport via WhatsApp, followed by a request for a tourist tax payment to be sent through services like Wise or PayPal. The assumption was that everyone uses these platforms. When I tried calling the listed contact number, no one answered — and all communication continued through WhatsA