The family who runs this place is lovely. They are very accommodating. When problems came up, they addressed them and apologized. Beds were comfortable, sheets were clean.
The pictures on the website were amazing. We booked online because of the pictures and the view.
When we came to the location, we were in the basement below the kitchen, no soundproof walls or ceiling (so you could hear all the restaurant prep and Clean up). No views, like advertised
The plaster ceilings were pealing extensively. And the overhead light flickers for 5 minutes after you turn it off.
When we arrived, we also found out our bathroom lights weren't working. They called maintenance in and took a couple hours to fix it. The hotel was full so they said they could not get us a different room.
The bill upon checkout did not match the hotels.com rate that we booked with and if took 30 minutes to get a manager to come and correct it.
We really wanted to like this place. It just didn't meet the advertised expectations unfortunately.
