6/10
Check in was not as expected. Staff was rude when asked about Tax exemption telling me they didnt do it. Told me to request it to Chamber of Commerce and only when I insisted her to clarify, she gave me a post it with an address and phone. When I contacted the Chamber after I come back home, they told me that was not accurate and suggest to contact hotel.
Other members of staff were polite and amazing.
Nuria
Viaje en familia de 2 noches
