Hotel is nice and quiet, lovely room, and spa services with the spa therapist was exceptional!
My only downfall was when the AC stopped working in my room and the front reception had me wait until maintenance arrived. Of course this is not a situation you want to be in when you are hoping to return from a long day and relax in a cool comfortable environment. Thankfully Larisa was in the hotel hallway, when I explain the situation while I was waiting she provided a solution to change rooms immediately to ensure my comfort was restored. It was greatly appreciated. Ideally the reception should be able to accommodate the same solution instead of having a guest wait after calling and then having to go to reception to ask when someone would be arriving to resolve the problem, or be sure the rooms are serviced ahead of guests checking in. All is all it was a nice experience.