The management allowed unsupervised children to run up and down the hallways for several hours. They were running, yelling, knocking on doors. When we switched from one room on one end of the hall to another room, it was the same thing. When we addressed it with management, they were told for us to talk with the manager in the morning, and that our bill would be taken care of. That never happened. Breakfast was a fiasco. There was nowhere to sit and everything was filthy. They allowed two people from the same family to tie up the waffle maker for 45 minutes. When I finally asked them after waiting in the line to get any kind of breakfast if they were almost done, the two of them looked at me and 10 minutes later one of them left only to have somebody else cut the line after I got done. Management told us that they were not going to invite that group back to their hotel. That did not change our experience And it did not solve any problem.