Mercure Hatfield Oak

Clasificación del alojamiento: 3
Hotel con restaurante, cerca de Universidad de Hertfordshire

Elige las fechas para ver los precios

En Mercure Hatfield Oak, estarás a solo cinco minutos en coche de Universidad de Hertfordshire y Centro comercial outlet The Galleria. Cuando te entre hambre, pásate por el restaurante, y al terminar el día, podrás ir a tomar una bebida en el bar o lounge. Además, Casa Hatfield y Estudios cinematográficos Elstree Studios están a pocos kilómetros.

Comentarios

7,4 de 10
Bueno

Servicios populares

  • Aparcamiento gratuito
  • Wifi gratis
  • Restaurante
  • Habitaciones comunicadas disponibles
  • Bar
  • Lavandería

Servicios principales (12)

  • Servicio de limpieza diario
  • Restaurante y bar o lounge
  • Desayuno disponible
  • Servicio de habitaciones
  • Salas de reuniones
  • Recepción disponible las 24 horas
  • Caja fuerte en recepción
  • Dispensador de agua
  • Servicio de tintorería
  • Lavandería autoservicio
  • Zona para conferencias
  • Consigna de equipaje

Siéntete como en casa (6)

  • Habitaciones comunicadas o contiguas disponibles
  • Cuarto de baño privado
  • Servicio de limpieza diario
  • Lavandería
  • Cafetera y tetera
  • Cortinas opacas

Opciones de la habitación

Filtros disponibles para las habitaciones
Se muestran 4 de 4 habitaciones

Abrir todas las fotos de Habitación estándar, 1 cama doble

Escritorio, cortinas opacas, tabla de planchar con plancha y wifi gratis

Habitación estándar, 1 cama doble

8,4 de 10
Muy bueno
(5 comentarios)
  • 21 m²
  • 2 huéspedes
  • 1 cama doble

Abrir todas las fotos de Habitación estándar, 2 camas individuales

Habitación estándar, 2 camas individuales | Escritorio, cortinas opacas, tabla de planchar con plancha y wifi gratis

Habitación estándar, 2 camas individuales

  • 21 m²
  • 2 huéspedes
  • 2 camas individuales

Abrir todas las fotos de Suite junior, 1 cama de matrimonio grande con sofá cama

Escritorio, cortinas opacas, tabla de planchar con plancha y wifi gratis

Suite junior, 1 cama de matrimonio grande con sofá cama

  • 26 m²
  • 4 huéspedes
  • 1 cama de matrimonio grande y 1 sofá cama doble

Abrir todas las fotos de Privilege, Habitación, 1 cama de matrimonio grande

Privilege, Habitación, 1 cama de matrimonio grande | Baño | Ducha y bañera combinadas y artículos de higiene personal ecológicos

Privilege, Habitación, 1 cama de matrimonio grande

  • 26 m²
  • 2 huéspedes
  • 1 cama de matrimonio grande

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Información sobre la zona

Mapa
Roehyde Way, Hatfield, England, AL10 9AF

Qué hay en los alrededores

  • Universidad de Hertfordshire - A 5 min a pie - 0.4 km
  • Hatfield Leisure Centre - A 16 min a pie - 1.4 km
  • Centro comercial outlet The Galleria - A 2 min en coche - 1.7 km
  • Casa Hatfield - A 6 min en coche - 4.3 km
  • Warner Bros. Studio Tour London - A 23 min en coche - 20.6 km

Cómo moverse por la zona

  • Londres (LTN-Luton): a 35 min en coche (24,1 km)
  • Londres (LCY-London City): a 59 min en coche (58,6 km)
  • Aeropuerto de Heathrow (LHR): a 52 min en coche (52,9 km)
  • Londres (STN-Stansted): a 47 min en coche (61,3 km)
  • Estación de tren de Welham Green: a 3 min en coche (3,5 km)
  • Estación de tren de Hatfield: a 4 min en coche (5,1 km)
  • Estación de tren de Brookmans Park: a 5 min en coche (5,4 km)

Restaurantes

  • ‪McDonald's - ‬A 2 min en coche
  • ‪McDonald's - ‬A 5 min en coche
  • ‪Nando's - ‬A 3 min en coche
  • ‪The Harrier - ‬A 8 min a pie
  • ‪Caffè Nero - ‬A 4 min en coche

Acerca de este alojamiento

Mercure Hatfield Oak

  • En Mercure Hatfield Oak, estarás a solo cinco minutos en coche de Universidad de Hertfordshire y Centro comercial outlet The Galleria. Cuando te entre hambre, pásate por el restaurante, y al terminar el día, podrás ir a tomar una bebida en el bar o lounge. Además, Casa Hatfield y Estudios cinematográficos Elstree Studios están a pocos kilómetros.

De un vistazo

Tamaño del hotel

    • 85 habitaciones
    • Cuenta con 2 pisos

Entrada y salida

    • Hora de inicio de la entrada: 14:00; hora de fin: cualquier hora del día
    • Registro de entrada sin contacto personal disponible
    • Edad mínima para efectuar el registro de entrada: 18
    • Se puede efectuar el registro de salida hasta las 11:00
    • Registro de salida sin contacto personal disponible

Instrucciones especiales de entrada

    • El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento.
    • La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática

Documentación para el registro de entrada

    • Es obligatorio presentar una tarjeta de crédito o de débito, o dejar un depósito en efectivo, para posibles cargos adicionales.
    • Pueden pedirte un documento de identidad válido.
    • La edad mínima para realizar el registro de entrada es de 18 años.

Mascotas

    • No se admiten mascotas
    • Se aceptan animales de servicio

Internet

    • Conexión wifi gratis en las zonas comunes
    • Conexión wifi gratis en las habitaciones

Aparcamiento

    • Aparcamiento sin asistencia gratuito en las instalaciones
    • Punto de recarga de coches eléctricos en las instalaciones

Información adicional

    • Alojamiento para no fumadores

Servicios del alojamiento

Comida y bebida

  • Desayuno bufé (de pago) disponible entre semana de 06:30 a 10:00
  • Restaurante
  • Bar o lounge
  • Servicio de habitaciones con horario limitado
  • Dispensador de agua

Teletrabajo

  • Salas de reuniones
  • Zona para conferencias de 286 metros cuadrados

Servicios

  • Servicio de recepción 24 horas
  • Servicio de tintorería
  • Consigna de equipaje

Instalaciones

  • 1 edificio
  • Año de construcción: 1980
  • Caja fuerte en recepción
  • Opciones de alimentación veganas
  • Opciones de alimentación vegetarianas
  • Compra de compensaciones por al menos un 10 % de la huella de carbono anual
  • Al menos un 80 % de la iluminación procede de LED
  • No hay agitadores de café de plástico
  • No hay pajitas de plástico
  • No hay botellas de agua de plástico
  • Solo hay tazas reutilizables
  • Salón de eventos

Accesibilidad

  • Rampas de acceso en silla de ruedas
  • Centro de negocios accesible en silla de ruedas
  • Restaurante accesible en silla de ruedas
  • Lounge accesible en silla de ruedas
  • Acceso único por escalera a las plantas superiores

Servicios de la habitación

Entretenimiento

  • Televisión de pantalla plana
  • Canales de televisión por satélite

Total comodidad

  • Cafetera y tetera
  • Tabla de planchar (previa solicitud)

¡Duerme de maravilla!

  • Cortinas opacas
  • Se proporciona ropa de cama

Higiene

  • Baño privado
  • Ducha y bañera combinadas
  • Artículos de higiene personal ecológicos
  • Secador de pelo
  • Toallas

Opciones de conexión

  • Escritorio
  • Wifi gratis
  • Teléfono

Información adicional

  • Todos los días
  • Habitaciones comunicadas o contiguas disponibles
  • Artículos de higiene personal ecológicos
  • Se proporcionan productos de limpieza ecológicos
  • Bombillas LED
  • Reciclaje
  • Solo hay duchas con uso eficiente del agua

Tasas y políticas

Extras opcionales

  • Se ofrece un desayuno tipo bufé con un coste adicional de 13.95 GBP por persona (aproximadamente).

Mascotas

  • Se admiten animales de servicio sin ningún coste adicional.

Política del hotel

Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.

Pueden aplicarse cargos por persona adicional, que podrán variar según la política del alojamiento.

Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.

No se garantiza la disponibilidad de habitaciones silenciosas.

Este alojamiento no dispone de ascensor.

Para tranquilidad de los huéspedes, el alojamiento cuenta con detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad, botiquín de primeros auxilios y barreras de seguridad en las ventanas en las instalaciones.

Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.

Tarjetas de crédito aceptadas: Visa, Mastercard y American Express.

El alojamiento afirma que sigue las pautas de limpieza y desinfección de ALLSAFE (Accor Hotels).

Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento. Las condiciones indicadas son proporcionadas por el alojamiento.

Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.

Conocido también como

Hatfield Mercure

Hatfield Oak

Hatfield Oak Mercure

Mercure Hatfield

Mercure Hatfield Oak

Mercure Oak

Mercure Oak Hatfield

Mercure Oak Hotel

Mercure Oak Hotel Hatfield

Mercure Hatfield Oak Hotel

Mercure Hatfield Oak Hotel

Mercure Hatfield Oak Hatfield

Mercure Hatfield Oak Hotel Hatfield

Preguntas frecuentes

¿Ofrece Mercure Hatfield Oak la posibilidad de cancelar gratis y recibir un reembolso completo?

Sí, Mercure Hatfield Oak dispone de tarifas de habitación completamente reembolsables que se pueden reservar en nuestro sitio web y cancelar hasta unos días antes de la entrada en función de la política de cancelación del alojamiento. Asegúrate de revisar los términos y condiciones de la política de cancelación del alojamiento.

¿Mercure Hatfield Oak admite mascotas?

No se admiten mascotas, pero los animales de servicio son bienvenidos.

¿Ofrece Mercure Hatfield Oak aparcamiento en las instalaciones?

Sí, hay aparcamiento gratis. Hay punto de recarga para coches eléctricos.

¿Cuál es el horario para realizar la entrada y la salida en Mercure Hatfield Oak?

Hora de inicio de la entrada: 14:00; hora de fin: cualquier hora del día. La salida se efectúa a las 11:00. Se ofrece registro de entrada y salida sin contacto.

¿Dispone Mercure Hatfield Oak de casino en sus instalaciones?

No, este hotel no tiene casino, pero está cerca del Grosvenor Casinos (a 20 min en coche).

¿Qué se puede hacer en Mercure Hatfield Oak y en los alrededores?

No olvides visitar lugares tan emblemáticos como Universidad de Hertfordshire (5 min a pie) y Centro comercial outlet The Galleria (1,9 km), y acércate también a Casa Hatfield (3,6 km) y Estudios cinematográficos Elstree Studios (13,1 km).

¿Hay algún restaurante en Mercure Hatfield Oak o en sus inmediaciones?

Sí, cuenta con un restaurante en sus instalaciones.

¿Qué tal está la zona de Mercure Hatfield Oak?

Mercure Hatfield Oak se encuentra justo en el centro de Hatfield, a tan solo 5 min de Universidad de Hertfordshire y a 19 min de Hatfield Leisure Centre si vas andando.

Comentarios

Comentarios sobre Mercure Hatfield Oak

7,4

Bueno

7,8

Limpieza

7,2

Ubicación

7,8

Personal

7,2

Instalaciones y estado del alojamiento

Comentarios

Comentario verificado

8/10 Muy bueno

Location was good.
Comentario verificado

10/10 Excepcional

We really enjoyed our stay. It was nice and quiet when we stayed. Room was lovely and bed was comfortable. I’d definitely recommend.
Comentario verificado

4/10 Aceptable

This hotel is old and run down. The room had a strange smell, carpet was dirty and the limescale on shower door was disgusting. The most annoying thing was the shower pipes next door was so loud it woke me up hours before i needed to get up. Restaurant staff lovely and food was nice but the hotel is not worth the price.
Comentario verificado

2/10 Mediocre

The property was nice at reception but when we went to the room, it smelt of damp, one of the windows did not fully close so to keep the cold out we had to put tissue around it, the carpets are dirty with stains. the bathroom had visible dirt built up around the wall and mould around the bath. There were towels given to us that were once white and no large bath towel size but hand size. 2 towels in total. We asked for more towels and one of the towel had blood on it! We went to ask later for another toilet roll as there was a half used in the room upon arrival- shocking! The soap dish had rust on it. The staff made no effort, poor customer service and quite arrogant. I would not recommend.
Comentario verificado

4/10 Aceptable

Confusion at checkout, otherwise good.

Had a perfectly pleasant stay, but this was marred by the experience during and after checkout. I had ordered drinks at the bar, and also some food on the evening of my stay, and had these charged to the room. On checkout, I was only charged for the drinks, and I mentioned that I had also had some food items to pay for. I was told by the reception staff on duty that those items weren't on the system, and as the service during my stay "hadn't been very good" (their words, not mine. I was happy with the service!), those items would not be charged to my card. I paid for the drinks, checked out, and went about my day. About two hours later I git a call from the hotel, and was told that I would have to pay for the food items. I told them that I had been told that there would be no charge for these, as that is what I was told when I checked out. I repeated this information twice more, and the call ended. Ten minutes later, the same person called again, and we had the same conversation. I was not happy about this at all, and ended the call after again explaining the situation. I have not heard back since, but I have not been left with a very positive experience of this hotel.
Comentario verificado

4/10 Aceptable

The first staff I dealt with had poor customer service skills. She looked like she didn’t want to be there, looked like she was forced !! If you don’t want to work please don't simple! I complained about how the room had a weird smell and the bed sheets had stains .. she was reluctant to move me .. but moved me to the room next door. Although it had the same smell I was reluctant to complain again as I did not want to be called a “Karen”!! The room was worse than the one before.. as the towels had yellow stains on them, the shower and bath gels had been used, the bath mat had been covered by a towel on the rail (it looked filthy), the bath had mould marks around, The floor had hair near the toilet and the sink, both the quilt and the bed had hair on them. The floor was not swept as it had mud stains. Instead of cups, plastic cups (similar to those of Costa or Starbucks) were displayed for tea but to make things worse they had been used and washed ( you could literally see the coffee stains on them). The kettle had limescale on the lid like its never been cleaned. I was so scared to have a shower and I couldn’t wait to move to another hotel. I m not making this up and one of my friends was a witness to all... I couldn’t handle it, I therefore booked myself to a more cleaner and reliable hotel for 4 more nights Hatfield as soon as I could. Never again will I ever book this hotel .. its not personal its just poor service. I took pictures as evidence lol
Comentario verificado

4/10 Aceptable

REGULAR

MUY REGULAR
Comentario verificado

8/10 Muy bueno

Tired, Dated and not not spotless

The hotel is very tired and really needs a refresh. Cleaning was also not great. I had lots of long thick dark hairs on my bathroom floor on my visit.
Comentario verificado

6/10 Bueno

Decent stay for three star hotel but the bathroom heater wasn’t on when I went into the room and the temperature was in the minus,bathroom door was also damaged..No draught beer on sale at the bar,no butter or sugar at breakfast..One night only..it was ok
Comentario verificado

4/10 Aceptable

Very chaotic. Receptionist was smiling and helpful, despite clearly having to put up with a total mess backstage. Duty manager was neither on duty nor even onsite or anywhere nearby. Computer had gone down on check in, and they could not program the room keys without it, so all that happened was the queue got longer and longer as no-one could get to their rooms. No sign of a backup plan, either. It's an old tired hotel, smeggy corridors and dilapidated fittings in many places. My room was not too bad - nice new-looking bathroom and comfortable bed. But seriously loud sucking and blowing noises from the sewage pipes every time another room flushed their toilet, enough to wake me several times in the night. Finally after checking out and leaving, they called me to try to claim I'd eaten in the restaurant. Firstly why did this not show when I was checking out? And secondly, I hadn't eaten there, so what was going on? Faulty computer system again? It was a shambles - I'd have to be feeling desperate before going there again.
Comentario verificado

4/10 Aceptable

Tables at breakfast were not cleared No free clean tables. Everyone had dirty plates on them. no clean plates run out of orange juice. Coffee took a long time
Comentario verificado

6/10 Bueno

Nobody informed regular hotel guests that a giant party was going to be happening during our stay. The regular food and bar service was closed to regular guests unannounced. The party guests were loud, belligerent, and drunk because they were over served. There were multiple under-aged kids drinking alcohol in the lobby. The noise level made it impossible to rest or even just simply enjoy watching television. They are understaffed to handle that many people and their staff is untrained in dealing with a large intoxicated crowd. When I tried to address the issue with the staff they appeared frightened, confused, and unable to address the drunkenness going on. Some of the party guests became rude and threatening. We had to lock ourselves in our room afraid to venture into the hallways or lobby due to this loud, drunken, abusive, and threatening group of out of control partiers.
Comentario verificado

2/10 Mediocre

Never Again

Started with over a 5 minute wait before someone appeared to check us in, went up to room which was like an oven as there was no AC and the windows were closed. Went into the bathroom and lifted the toilet seat which promptly fell on the floor, I had to secure the 'bolts' back in. The bathroom had an odd assortment of three different types of shampoo but nothing else apart from 2 plastic cups (see photo). Their was coffee and a couple of different types of tea bags, but no biscuits and we had to sleep with the window open which was very noisy due to the traffic on the A1M. Breakfast was chaos, waiting around for food/coffee/juice to come out to the buffet, I felt sorry for the two ladies working their as they were totally rushed off their feet and really doing their best, in fact the hotel should be grateful to them for their efforts. When we left the hotel there was no one at the desk again to mention all of this and so we simply left the keys on the counter. The whole experience was bad from start to finish and we will certainly not be staying there again nor recommending it to friends.
Comentario verificado

6/10 Bueno

Room very basic, bed felt small but was comfortable. Nice and clean. Hand basin tap can only be used on low as it was too powerful for the small sink and flooded. The night we stayed was particularly hot. No air con in rooms and no fans available, that made for a bad nights Sleep.
Comentario verificado

6/10 Bueno

Served a purpose but noisy and very impersonal
Comentario verificado

2/10 Mediocre

Missing Shower

I booked this room for a colleague attending an important meeting the following day. The reviews were good and images were equallyvas goid so felt like a good choice. I was majorly disappointed and embarrassed to find out that there was no shower in the room as it had been taken away along with the shower screen. Having checked in kate due to travelling my colleague raised the concern butbwas told there was nothing that could be done as there were no spare rooms. A room the following morning was made available for a shower. I find this really disappointing, if id booked a budget hotel id expect a lesser standard. I think the fairest solution to be a full refund from the hotel. I await your response.
Shower
Comentario verificado

10/10 Excepcional

Excellent for the price!
Comentario verificado

8/10 Muy bueno

Lovely hotel, friendly staff and lovely rooms. However bathroom was slightly dirty on arrival
Comentario verificado

2/10 Mediocre

Man behind the desk. Wasn’t very helpful on arrival. We paid £20 for breakfast.. To get cold streaky
Comentario verificado

8/10 Muy bueno

.
Comentario verificado

10/10 Excepcional

Okay for a night

I stayed for just a night but the hotel is a bit old and i think needs a bit of upgrade.
Comentario verificado

10/10 Excepcional

Room is clean and nice.
Comentario verificado

4/10 Aceptable

Needs an update badly

Not the best in terms of condition, one pillow cushion on both sides, old appliances, no climate control system, old TV, not modern at all, poor quality carpets, not the cleanest. Presentation - 6/10
Comentario verificado

8/10 Muy bueno

Comfortable stay, would benefit from a refresh

Hotel was in an easy location to get to with free parking. The rooms and bed were comfy, great service. Some areas of the hotel could do with an update though compared to other Mercure hotels I’ve stayed in.
Comentario verificado

10/10 Excepcional

Pleasent attentive staff, rooms are large enough and well equipped although a little brightning up would help. Breakfast was adequate and freshly prepared and served with a smile.