On the picturesque waterfront, Excelsior Palace Portofino Coast offers a rejuvenating retreat. Savor Mediterranean cuisine, unwind with yoga or Pilates classes, and relax on the private beach or at the rooftop terrace. With two restaurants and 2 bars to choose from, plus helpful staff and in-room WiFi.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Spa
Pet friendly
Parking available
Free WiFi
Main amenities (12)
Daily housekeeping
On a private beach
2 restaurants and 2 bars/lounges
Full-service spa
Rooftop terrace
Fitness center
Free beach club on site
Beach umbrellas
Beach sun loungers
Beach towels
Valet parking
Seasonal outdoor pool
For families (6)
Children stay free
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Daily housekeeping
Blackout drapes/curtains
The current price is $398
$398
$449 total
includes taxes & fees
May 27 - May 28
Why we love this property
Ocean bliss getaway
Steps from azure waters, this hotel's private beach provides free loungers and umbrellas. Bay views enhance beachside massages and waterfront dining.
Work and waves
Beachfront business hub with 9 meeting rooms and a conference center. After work, indulge in spa services, massages, and happy hour at two bars.
Culinary oasis
Mediterranean cuisine and seafood dazzle at two oceanview restaurants. Two bars mix drinks. Daily buffet breakfast included. Nearby wineries beckon visitors.
Santa Margherita Ligure Portofino Station - 23 min walk
Restaurants
Ristorante Vesuvio - 11 min walk
Bar Enoteca Il Castello - 15 min walk
Sapore di Mare - 13 min walk
Ristorante Pizzeria Nettuno - 12 min walk
Hotel Miramare - 12 min walk
About this property
Excelsior Palace Portofino Coast
Excelsior Palace Portofino Coast features a rooftop terrace and puts you within a 10-minute drive of Portofino Marina. Guests can be pampered with facials at the spa, and Lord Byron, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a fitness center. Fellow travelers love the helpful staff and location.
At a glance
DONE
Hotel size
130 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 18 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Onsite parking available only on request
Uncovered onsite valet parking (EUR 20 per night; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Onsite garage
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
2 restaurants
2 bars/lounges
Poolside bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Lifeguard on site
What to do
On a private beach
Free beach club
Pilates classes
Yoga classes
Pro golf lessons
Scooter/moped rentals
Pool table
Bicycle rentals nearby
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Scuba diving nearby
Working away
9 meeting rooms
Conference center (6458 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Beach umbrellas
Golf caddy on site
Golf cart on site
Golf clubs on site
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 1901
Rooftop terrace
Fitness center
Adjacent to a golf course
Seasonal outdoor pool
Full-service spa
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Hardwood flooring in public areas
Room amenities
Home comfort
Air conditioning and heating
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, EDEN SPA – Fitness & Wellness. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.
Dining
Lord Byron - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.
Yachting Bar - This lobby lounge serves breakfast and light fare. Happy hour is offered. Open daily.
Sporting Bar - This poolside bar serves light fare only. Open select days.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
One of the dining venues
Beach
Swimming pool
Children & extra beds
Babysitting is available for an extra charge
Guests must contact this property in advance to reserve high chairs
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Uncovered valet parking costs EUR 20 per night with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
The seasonal pool is open from June to September
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector and a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).
Property Registration Number IT010046A17PKKRS3I
National rating
This property has received its official star rating from the local rating authority.
Also known as
Excelsior Palace
Excelsior Palace Hotel
Excelsior Palace Hotel Rapallo
Excelsior Palace Rapallo
Hotel Excelsior Palace
Excelsior Palace Hotel
Excelsior Portofino Coast
Excelsior Palace Portofino Coast Hotel
Excelsior Palace Portofino Coast Rapallo
Excelsior Palace Portofino Coast Hotel Rapallo
Frequently asked questions
Does Excelsior Palace Portofino Coast offer free cancellation for a full refund?
Yes, Excelsior Palace Portofino Coast does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Excelsior Palace Portofino Coast?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Excelsior Palace Portofino Coast?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Excelsior Palace Portofino Coast?
Yes. Valet parking costs EUR 20 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Excelsior Palace Portofino Coast?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Excelsior Palace Portofino Coast and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation onsite includes Pilates and yoga. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a private beach. Excelsior Palace Portofino Coast also has a seasonal outdoor pool and a Turkish bath, as well as spa services.
Are there restaurants at or near Excelsior Palace Portofino Coast?
Yes, there are 2 onsite restaurants, featuring ocean views and poolside dining.
What's the area around Excelsior Palace Portofino Coast like?
Excelsior Palace Portofino Coast is located on the boardwalk/promenade, a short 3-minute walk from Marina di Rapallo and 7 minutes' walk from San Michele di Pagana Beach. Travelers say that the hotel is in a great location.
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Reviews
Excelsior Palace Portofino Coast Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.2
Location
9.4
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
The beach area was wonderful, with many guests praising its beauty and amenities, including the beach club and infinity pools. (16 reviews)
Breakfast was consistently described as wonderful, great, excellent, and perfect with a wide variety of options. (18 reviews)
The pool area is lovely, with perfect swimming temperature, stunning views, and great showers in the changing rooms. (12 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Location
View
Room
Breakfast
Restaurant
Luxury
Walking
Parking
Value
Reviews
Verified
10/10 Exceptional
Mar 25, 2026
The hotel is very impressive and the staff is extremely friendly. Highly recommended!
BOAZ
BOAZ, 2-night trip
Verified
10/10 Exceptional
Feb 17, 2026
True 5-star hotel! From quality of service to amenities
Barbara
Barbara, 2-night trip
Verified
10/10 Exceptional
Nov 13, 2025
It was a true five star experience… staff exceptionally service oriented, amazing breakfast, fabulous amenities and a great location
Patricia
Patricia, 7-night trip
Verified
10/10 Exceptional
Oct 4, 2025
Very helpful and kind staff, beautiful property and location
Chloe
Chloe, 1-night trip
Verified
10/10 Exceptional
Jan 15, 2026
So beautiful views and very calm. Love the room decoration and facility. Specially outdoor pool and jacuzzi, have fantastic views upfront of beaches.
Love it! I will come back definitely!!!
David
David, 2-night trip
Verified
8/10 Very good
Jun 29, 2025
Excellent location beautiful hotel
Eran
Eran, 7-night trip
Verified
10/10 Exceptional
Oct 18, 2025
This hotel in terms of property, staff, and service is truly 5 star. A very special place to enjoy a holiday!
Duane
Duane, 2-night trip
Verified
10/10 Exceptional
Dec 24, 2025
Check in was easy. Bellman very helpful in bringing bags and explaining how to get around.
jeffrey
jeffrey, 1-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Excellent location and beautiful view and access to Mediterranean
Richard
Richard, 3-night trip
Verified
8/10 Very good
Sep 27, 2025
Staff was very friendly and service was excellent
Pierre
Pierre, 3-night trip
Verified
10/10 Exceptional
Sep 7, 2025
The views from this hotel are beautiful and our corner room was amazing. The staff and food options were also great
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Beautiful hotel. Great staff. Incredible views. Beware that the the main entrance for the hotel is located up a very long and very steep driveway from the main road. It would've been helpful if the side entrance near bus stop was open to guests.
Brian
Brian, 3-night trip
Verified
8/10 Very good
Sep 5, 2025
Amazing location & property. Very limited hours for spa area, pool, and restaurants.
Carrie
Carrie, 3-night trip
Verified
10/10 Exceptional
Oct 8, 2025
Convenient location, own covered safe parking, good size room, convenient and elegant lobby bar, friendly staff at restaurant, good selection at all-inclusive breakfast. They do get fully booked, so book in advance.
Pablo
Pablo, 3-night trip
Verified
10/10 Exceptional
Jun 20, 2025
Great spa and pool
megan
megan, 2-night trip
Verified
10/10 Exceptional
Oct 6, 2025
From start to finish our stay at the Excelsior Palace was incredible. The property is beautiful. The staff is friendly, helpful and welcoming, and all the amenities are incredible. The breakfast was wonderful and every detail of our stay was perfect. Would absolutely recommend this to anyone I know and hope that we are lucky enough to come back one day.
Amy
Amy, 4-night trip
Verified
10/10 Exceptional
Jun 10, 2025
One of the best hotels we have had the pleasure of staying in for some time! Classic charm great service and amazing location with all the facilities you could possibly need
Bruce
Bruce, 4-night trip
Verified
10/10 Exceptional
May 17, 2025
Beautiful hotel and a central location. Staff was friendly and helpful. Views from hotel are amazing.
Larissa
Larissa, 1-night trip
Verified
10/10 Exceptional
Oct 4, 2025
Exquisite facilities and service. Thank you
Fiona
Fiona, 5-night trip
Verified
10/10 Exceptional
Mar 8, 2025
Clean and lovely location, close proximity to many of the local places.
Hasan
Hasan, 2-night trip
Verified
8/10 Very good
Oct 12, 2025
Beautiful property walking distance to the town. Lack of a usb outlet in the room. Staff was great.
Gennaro
Gennaro, 2-night trip
Verified
10/10 Exceptional
Nov 7, 2024
Everything was amazing from the service to the breakfast to the location and views
Christine
Christine, 1-night trip
Verified
10/10 Exceptional
Mar 21, 2025
The property is a true five star hotel. It is excellent, we had a very comfortable stay
Elias
Elias, 1-night trip
Verified
8/10 Very good
Jun 21, 2025
Fantastic kind service
Fantastic service and breakfast
Bente
Bente, 4-night trip
Verified
10/10 Exceptional
Mar 5, 2025
Amazing hotel 5*****
Best place to stay in the Portofino Coast, great service, great views , great food, absolutely a 5++ star