This was the second stop on my itinerary, and after a truly awful experience at the previous hotel, checking in to the Marriott Durham City Center was a breath of fresh air. From the moment I walked in, I felt welcomed and taken care of.
A special thank you to the evening front desk staff he was incredibly kind, efficient, and professional. After a stressful start to my trip, his friendly demeanor and quick check-in process immediately put me at ease. It made a huge difference and set the tone for the rest of my stay. I truly appreciate how he helped turn things around and made this part of the trip completely stress-free.
The entire staff throughout the hotel was friendly and attentive. The amenities were excellent. I especially enjoyed having a Starbucks on-site for a convenient morning coffee. The rooms were clean, comfortable, and well-maintained.
Overall, my experience here was top-notch. Thank you again to the team, especially the evening front desk associate, for your kindness and professionalism. I highly recommend this hotel and will absolutely stay again when I’m in the area.