Nestled in the mountains, Sunstar Hotel Lenzerheide offers a serene retreat with a free breakfast buffet and stunning views from the on-site terrace. Relax at Wellnessbereich spa or enjoy regional cuisine at one of two restaurants. With an indoor pool, free ski shuttle and storage for gear, this upscale hotel is perfect for outdoor enthusiasts.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Free breakfast
Spa
Pet friendly
Parking available
Free WiFi
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Indoor pool
Free ski shuttle
Free train station pick-up
Ski storage
Sauna
Steam room
Self parking
Room service
Terrace
For families (6)
Private bathroom
Separate sitting area
Terrace
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
The current price is $213
$213
$235 total
includes taxes & fees
Jun 21 - Jun 22
Why we love this property
Dining options for all
Regional cuisine awaits at 2 restaurants with a welcoming bar. Free buffet breakfast adds a delicious start to each day of adventure.
Refresh in the spa
This hotel's full-service spa pampers with daily massages. A sauna and steam room complete the mountain escape for restorative relaxation.
Sleep in ultimate comfort
Luxuriate in bathrobes after selecting from the pillow menu. Blackout drapes ensure deep sleep, while a free stocked minibar awaits on the balcony.
Arosa Lenzerheide Ski Resort - 1 min walk - 0.0 km
Heidsee Lake - 8 min walk - 0.7 km
Fadail Ski Lift - 12 min walk - 1.1 km
Lenzerheide/Lai LHB Gondola Station - 17 min walk - 1.5 km
Rothorn 1 Sektion Ski Lift - 17 min walk - 1.5 km
Getting around
St. Moritz (SMV-Samedan) - 63 min drive
Tiefencastel Station - 18 min drive
Thusis Station - 24 min drive
Ems Werk Station - 24 min drive
Free train station pick-up
Free ski shuttle
Restaurants
Restaurant La Patata - 9 min walk
Allegra Priva Gastronomia - 14 min walk
Kiosk Canols - 3 min drive
Bergrestaurant Scharmoin - 19 min drive
Restaurant Crap Naros - 3 min drive
About this property
Sunstar Hotel Lenzerheide
Sunstar Hotel Lenzerheide features a free ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. Guests can be pampered with massages at the spa, and Stoiva, one of 2 restaurants, serves Regional cuisine and is open for breakfast and dinner. Other highlights include an indoor pool, a bar/lounge, and a sauna. Ski storage is also available. Fellow travelers say good things about the overall property condition.
At a glance
DONE
Hotel size
93 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (CHF 15 per night; includes in/out privileges)
Electric vehicle charging point on site
Onsite garage
DONE
Transfers
Free train station pick-up from 8:00 AM to 8:00 PM*
DONE
Offsite
Free ski shuttle
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10 AM
2 restaurants
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children's menu
What to do
Shopping
Bicycle tour information
Bicycle rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Surfing/body boarding nearby
Skydiving nearby
Ice skating nearby
Working away
Computer station
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Bike repair services
Electric bike charging stations
Bike cleaning
Pool loungers
Ski storage
Facilities
1 building/tower
Built in 1970
Safe-deposit box at front desk
Terrace
Fireplace in lobby
Television in common areas
Piano
An indoor pool
Bicycle parking
Full-service spa
Sauna
Steam room
Accessibility
Elevator
Well-lit path to entrance
Ski
Free ski shuttle
Ski storage
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Ski lessons nearby
Snowboarding nearby
Ski rental shops
Snowshoeing nearby
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Free stocked minibar
Bathrobes
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony
Separate sitting area
Freshen up
Private bathroom
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Stoiva - This restaurant specializes in Regional cuisine and serves breakfast and dinner. A children's menu is available.
Chaemi Bar - Onsite bar. Open daily.
Stübli - This restaurant serves lunch and dinner. A children's menu is available. Reservations are required. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 16 years of age.
Resort fee: CHF 1 per person, per night
Children & extra beds
Rollaway beds are available for CHF 75.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 25 per pet, per night
Parking
Covered self parking costs CHF 15 per night with in/out privileges
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Also known as
Sunstar Alpine Hotel Lenzerheide
Sunstar Alpine Hotel Lenzerheide Vaz-Obervaz
Sunstar Alpine Lenzerheide
Sunstar Alpine Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide
Sunstar Lenzerhei VazObervaz
Sunstar Lenzerheide
Sunstar Hotel Lenzerheide Hotel
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Hotel Vaz-Obervaz
Frequently asked questions
Does Sunstar Hotel Lenzerheide offer free cancellation for a full refund?
Yes, Sunstar Hotel Lenzerheide does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sunstar Hotel Lenzerheide?
Yes, there's an indoor pool.
Are pets allowed at Sunstar Hotel Lenzerheide?
Yes, dogs are welcome. There's a charge of CHF 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Sunstar Hotel Lenzerheide?
Yes. Self parking costs CHF 15 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Sunstar Hotel Lenzerheide?
Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Sunstar Hotel Lenzerheide and nearby?
Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sunstar Hotel Lenzerheide also has a sauna and a steam room.
Are there restaurants at or near Sunstar Hotel Lenzerheide?
Yes, there are 2 onsite restaurants, featuring Regional cuisine.
Does Sunstar Hotel Lenzerheide have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sunstar Hotel Lenzerheide like?
Sunstar Hotel Lenzerheide is a short 1-minute walk from Arosa Lenzerheide Ski Resort and 15 minutes' walk from Fadail Ski Lift.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Location
9.0
Staff & service
8.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Feb 20, 2025
Great stay at Sunstar hotel
Another great stay at Sunstar hotel, Lenzerheide. Great service from check in staff. Very clean & comfortable hotel with easy access to restaurants, buses & Lenzerheide town a short walk away.
Gary
Gary, 7-night trip
Verified
10/10 Exceptional
May 12, 2026
Lage zur Rothornbahn nicht ideal aber Skibus direkt vor Hotel. Allerdings sollte man für die Rothornbahn besser den Bus an der Hauptstrasse nehmen, sonst macht man einen unnötigen Umweg.
Patrick
Patrick, 1-night trip
Verified
8/10 Very good
Mar 5, 2026
Top:
Das Konzept der Dusche im Zimmer mit exclusiv modernen Armaturen war einsame Spitze.
Mangelhaft:
Dagegen war das Doppelbett schlichtweg unbequem, Matratzen beidseitig Aussenseiten abfallend, man musste sich liegend bewusst die Nacht hindurch in die Bettmitte orientieren, wo die Matratzen aber unbequem sehr hart waren.
Da kennen wir 3Sterne Hotels mit viel besserem Liege- und damit Schlafkomfort.
Ansonsten ein freundliches, sauberes sicher empfehlenswertes Hotel an guter Lage
Marcel
Marcel, 2-night trip
Verified
10/10 Exceptional
Feb 22, 2026
Personal und der Infrastruktur
Patricia
Patricia, 1-night trip
Verified
8/10 Very good
Nov 17, 2025
Toller Pool
Gute Lage
Pascal
Pascal, 2-night trip
Verified
10/10 Exceptional
Oct 18, 2025
Freundliches Personal, gutes Zimmer, gutes Frühstück, gute Lage
Lorena
Lorena, 1-night trip
Verified
10/10 Exceptional
Sep 21, 2025
Immer wieder
Waren für drei Tage im Sunstar Hotel und haben uns bestens aufgehoben gefühlt.Bestimmt nicht das letzte Mal
David
David, 2-night trip
Verified
8/10 Very good
Aug 31, 2025
Bikeservice für die Wäsche war kostenlos, super !
Hans-Martin
Hans-Martin, 2-night trip
Verified
8/10 Very good
Aug 6, 2025
Bra kvalitet
Fikk oppgradering, romslige rom, terrasse. Deilig frokost, bra sauna og basseng.
Tom-Eirik
Tom-Eirik, 1-night trip
Verified
10/10 Exceptional
Feb 24, 2025
Très bien
Michel
Michel, 2-night trip
Verified
10/10 Exceptional
Feb 15, 2025
Eine wahre Freude dort zu gastieren!
Für mich eine der besten Adressen in Lai, wo Preis/Leistung stimmt. Sehr komfortable, renovierte, angenehm grosse, gut ausgerüstete Zimmer, sehr komfortabler Ski/Bike-Raum, schöne Piscina, noch freundlicheres Personal als vor 2 Jahren, gute, bodenständige Küche, grosse Menuauswahl für eine Halbpension, Parking, Shuttle Service zum Bahnhof, zentral, und, und, und. Was will man mehr?
Minas-Ioannis
Minas-Ioannis, 6-night trip
Verified
10/10 Exceptional
Nov 17, 2024
Super Wochenende auf der Lenzerheide
Reto und sein Team machen einen sehr guten Job, besonders sind der Wellness Bereich und das Restaurants. Ich habe lange nicht mehr so lecker gegessen.
G Poeppel
G Poeppel, 1-night trip
Verified
6/10 Good
Feb 7, 2024
Ich finde es nicht OK, wenn das Duschmittel komplett leer ist.
Roger
Roger, 1-night trip
Verified
8/10 Very good
Sep 11, 2023
Excellent service, even offered to keep the kitchen open for our late arrival.
Jesper
Jesper, 1-night trip
Verified
8/10 Very good
Mar 28, 2022
Christian at the front desk delivered superb service. Other front staff also helpful. Location for getting to slopes is great. Also very convenient for walking to the main street of Lenzerheide. Room was nice size for European hotel, bathroom modern and spacious. Breakfast room/dining room good ambiance. Would certainly stay there again.
1 schlecht - 6 Spitze:
5 Sehr gut gelegen, im Zentrum des Dorfes, an der Langlaufskipiste, 10m von gratis Ski Bus, 100m vom Eisfeld.
5 Sehr schönes, komfortables, Zimmer & Bad.
5 Grosser Balkon, gute Aussicht.
6 Der Minibar mit den gratis alkoholfreien Getränken war ein + + +
4 WLAN am Mobile problemlos, auf dem Compi sollte es manuell eingestellt werden – kein Mensch wusste Bescheid, wie es geht
4 Sauberkeit der Zimmer: tägliches Putzen im Eiltempo.
6 Das Frühstück war mehr als reichlich, die Garage ein weiterer Plus.
6 Das Team war sehr höflich, immer hilfsbereit, immer mit einem Lächeln am Gesicht
3 Das Bad roch übel, der Gestank kam vom Ablauf der Dusche. Andro, der Hauswart-Portier-Fahrer-und 1000-Sascha, der Urgestein des Hotels, meinte, es stamme vom 5. Stock – wir waren im 4. Gut zu wissen, aber es half nicht wirklich.
3 Das Essen war unterdurchschnittlich. Nichts mehr. Die servierten Teigwaren waren aufgewärmt. Traurig für ein Hotel, das für sich 4 * beansprucht.
4 Es herrscht Mangel an Angestellten: Sie suchen Personal für fast alle Positionen, von Manager bis Wäscheabteilung.
5 Das Preis/Leistungsverhältnis war unschlagbar – wir buchten unser Zimmer im Sept 2021. Für diese Preise würden wir gerne wieder kommen.
Verified traveler
6-night trip
Verified
10/10 Exceptional
Sep 26, 2021
Perfekt
Reichhaltiges und gutes Frühstück.
Schön eingerichtete Zimmer.
Schöner Pool
Adrian
Adrian, 1-night trip
Verified
10/10 Exceptional
Aug 6, 2021
Alles tiptop
Verified traveler
2-night trip
Verified
8/10 Very good
Aug 1, 2021
Aufenthalt insgesamt den Sternen entsprechend. Schönes Schwimmbad! Zimmergrösse und Balkon super. Teppichboden nicht mehr zeitgerecht! Ein-/Auschecken mit Luft nach oben - Eincheckende werden um 10:45 Uhr gegenüber Auscheckenden bevorzugt behandelt !!
Anita
Anita, 3-night trip
Verified
6/10 Good
Dec 29, 2020
Es war ein schönes Hotel jedoch sind die Zimmer ein bisschen in dir Jahre gekommen und was mich am meisten störte ist das unser Zimmer extem kalt war. Wir haben nach Reklamation einen Radiator erhalten. Bei diesem Preis und bei 4 Sternen darf das einfach nicht sein in der Schweiz, ist mir noch nie passiert sowas.
N.S.
N.S., 3-night trip
Verified
8/10 Very good
Oct 21, 2020
Wir haben den Kurzaufenthalt im Hotel genossen. Unsere Erwartungen wurden erfüllt .
Verified traveler
2-night trip
Verified
10/10 Exceptional
Oct 11, 2020
Erholsamer Familienurlaub
Nettes Familienhotel, sehr sauber, tolle Lage, schöne Pool-/Wellness-Anlage, vielfältiges Frühstück
Michael
Michael, 6-night trip
Verified
6/10 Good
Jul 18, 2020
Lenzerheide
Hotel de standing moyen, bien situé, balade sympa dans la forêt et autour du lac dîner agréable mais 1 seul ascenseur en période de covid nécessite beaucoup de patience et il faudra changer la machine à café car elle est capricieuse, extrêmement lente et il n’y en a qu’une pour tous les clients du petit-déjeuner, autant le servir à la place.
Davy
Davy, 1-night trip
Verified
10/10 Exceptional
Mar 12, 2020
Es hat alles gestimmt!!! Ursula
Wir fühlten uns sehr wohl und es waren alle sehr nett und hilfsbereit.
Gute Küche , Sauberkeit, alles stimmte!!!
Wir können das nur empfehlen!
Danke