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Hotel Ciudad Real Palenque

3.5 star property
Family-friendly hotel in Palenque with outdoor pool and restaurant

Choose dates to view prices

Hotel Ciudad Real Palenque puts you within a 10-minute drive of Palenque Archaeological Zone. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. Other highlights include a poolside bar, a children's pool, and a terrace.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Waterslide
  • Pool bar
  • Swim-up bar
  • Room service
  • Business center
  • 3 meeting rooms
  • Meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is $69
$76 total
includes taxes & fees
Jun 18 - Jun 19

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room

9.0 out of 10
Wonderful
(23 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Double Room

Junior Double Room | Premium bedding, in-room safe, desk, laptop workspace

Junior Double Room

9.0 out of 10
Wonderful
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Double Beds
  • Free WiFi

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About the neighborhood

Map
Carretera a Pakal-Na Km. 1.5, Col. La Mielera, Palenque, CHIS, 29960

What's nearby

  • El Panchán - 19 min walk - 1.6 km
  • Museo Del Textil - 5 min drive - 2.6 km
  • Aluxes Eco Park - 10 min drive - 4.7 km
  • Palenque National Park - 12 min drive - 5.8 km
  • Palenque Archaeological Zone - 23 min drive - 10.1 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 7 min drive
  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 113 min drive

Restaurants

  • ‪Restaurante La Selva - ‬15 min walk
  • ‪A Takear! - ‬11 min walk
  • ‪Cafe Jade - ‬16 min walk
  • ‪La Cabaña - ‬3 min walk
  • ‪Restaurante Maya Cañada - ‬14 min walk

About this property

Hotel Ciudad Real Palenque

Hotel Ciudad Real Palenque puts you within a 10-minute drive of Palenque Archaeological Zone. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. Other highlights include a poolside bar, a children's pool, and a terrace.

At a glance

DONE

Hotel size

    • 72 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide
  • Playground

Working away

  • Business center
  • 3 meeting rooms
  • Coworking spaces
  • Conference space (3100 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Built in 1994
  • Garden
  • Terrace
  • Television in common areas
  • Mosquito nets
  • Communal living room
  • An outdoor pool
  • Waterslide
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 43
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Gravel flooring in public areas
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Las Palmas - This poolside rooftop bar specializes in Mexican cuisine and serves lunch and dinner.
La Terraza - Overlooking the pool and garden, this sports bar specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Bambú - Overlooking the pool and garden, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 100 to 220 for adults, and MXN 100 to 220 for children
  • Late check-out can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Ciudad Real Hotel

Ciudad Real Palenque

Hotel Ciudad Real Palenque

Hotel Ciudad Real

Ciudad Real Palenque Palenque

Hotel Ciudad Real Palenque Hotel

Hotel Ciudad Real Palenque Palenque

Hotel Ciudad Real Palenque Hotel Palenque

Frequently asked questions

Does Hotel Ciudad Real Palenque offer free cancellation for a full refund?

Yes, Hotel Ciudad Real Palenque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ciudad Real Palenque?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Ciudad Real Palenque?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Ciudad Real Palenque?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Hotel Ciudad Real Palenque?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1 PM. Late check-out is available for a charge.

What is there to do at Hotel Ciudad Real Palenque and nearby?

Hotel Ciudad Real Palenque has 2 bars and an outdoor pool, as well as a garden.

Are there restaurants at or near Hotel Ciudad Real Palenque?

Yes, Las Palmas offers Mexican cuisine, garden views, and poolside dining.

Does Hotel Ciudad Real Palenque have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Ciudad Real Palenque like?

Hotel Ciudad Real Palenque is located a short 15-minute walk from El Panchán.

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Reviews

Hotel Ciudad Real Palenque Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

8.6

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was a lovely and wonderful bonus, providing a refreshing escape from the heat. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Restaurant
Service staff
Food
Room
Breakfast
Walking
Location
Bar
Ruins
Rides

Reviews

Verified

8/10 Very good

The room was clean and staff was helpful and friendly.
Lilia, 2-night trip
Verified

10/10 Exceptional

We were here for six nights and ere very comfortable in a spacious, clean room with a balcony overlooking the pool. The pool was wonderful.
Thomas, 6-night trip
Verified

10/10 Exceptional

The hotel is a 20min walk from downtown. Staff was nice, the room was clean. We had dinner one day and the restaurant was good. We enjoyed the pool as well.
Gerardo, 5-night trip
Verified

10/10 Exceptional

Location, easy access, clean, very enjoyable and highly recommended!..
José Luis, 2-night trip
Verified

8/10 Very good

The service and food amazing
Erik, 1-night trip
Verified

10/10 Exceptional

Great hotel. Beautiful surroundings. Desk staff is very helpful and accommodating. Would definitely come again. Dining room staff is slow and not very attentive.
Gilbert, 2-night trip
Verified

10/10 Exceptional

This is a GREAT hotel. Amazing pool, amazing bar and restaurant, super clean rooms, well off road so very quiet. They ley me keep my motorcycle under the roof of the bus bay, which was super amazing. Thus, the Real gets 5 ***** for motorcycle friendly hotel, in addition to a great all around hotel.
Mark, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel with a nice pool
Jason, 2-night trip
Verified

8/10 Very good

Pretty garden areas, safe and quiet even when is close to main avenue. Beautiful dining area, but food is not good. Amazing Staff and easy parking.
maria luisa, 2-night trip
Verified

10/10 Exceptional

Clean and quiet
Jesus, 4-night trip
Verified

8/10 Very good

Good value

Good value for money. Good swimming pool, which is important in such hot place like Palenque. 1km from city centre but taxi drives are cheap
Joao, 1-night trip
Verified

10/10 Exceptional

9 out of 10 no coffee available in room or lobby o

Hotel is very clean staff are very professional and restaurant food was delicious
Rosa, 2-night trip
Verified

8/10 Very good

Buy some sun beds, please 🙏

Nicely designed place, good rooms, closer to bus station and bars/restaurants than many other similar places. A nice big pool - and then not a single sunbeds. Huge downside.
Malene, 4-night trip
Verified

10/10 Exceptional

Everything was good .the place is old but well maintained
Miguel, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel
Edin, 1-night trip
Verified

8/10 Very good

Very nice Hotel with very unique architecture. I missed a refrigerator and coffee maker in the room
Elmar, 2-night trip
Verified

10/10 Exceptional

All was good but the building is old but good maintenance
Miguel, 1-night trip
Verified

10/10 Exceptional

Nice hotel, clean and quite, super accessible, I would definitely recommend
Guadalupe, 4-night trip
Verified

10/10 Exceptional

Good place for the price
Jerry, 1-night trip
Verified

10/10 Exceptional

Very nice place, close ( drive) to town an Zona Arqueológica
Juan M, 1-night trip
Verified

10/10 Exceptional

This has been the best hotel in Palenque for many years and it continues to be in my opinion.
Ralph, 1-night trip
Verified

8/10 Very good

Excellent service
Juan, 3-night trip
Verified

10/10 Exceptional

Very confortable hotel

This is one of the best hotels we visited this summerbtime
MARIO, 3-night trip
Verified

10/10 Exceptional

Clean nice pool modern and wonderful staff
Bonnie, 1-night trip
Verified

8/10 Very good

Good location.
David, 4-night trip