The people were great, but there were a few big disappointments compared to other Hampton Inn's where I've stayed. The bed felt like a spring coil bed that was 30 years old or more. The tissue box had tissues pushed back into it, looking like there were used tissues in the box. The towels seemed like they were decades old (not fluffy at all), and no big body towels. No fans in the bathroom. This facility also got rid of their computer and printer which was an inconvenience. While it was a big dissappoint compared to other Hampton Inns, on the positive side, I want to emphasize that the staff working there were extremely pleasant and helpful, and the hotel itself was clean.