We booked this hotel for a two-night family vacation while attending the Summer League, but the experience was awful from the moment we arrived. The property was filthy and clearly not maintained. They placed us in a room way in the back of the hotel, and to make matters worse, the elevator was broken — completely unacceptable considering we had luggage and children with us.
We were expecting a fun family trip, but instead, I felt genuinely unsafe. After checking in, I looked at the reviews on the hotel’s own website and was horrified by what others had experienced. I immediately regretted booking here. The hotel was dirty, outdated, and gave off a sketchy vibe. I didn’t feel safe bringing my family inside, let alone staying the night.
We ended up checking out right after we checked in and booked a room elsewhere. I attempted to get a refund, but the manager was conveniently never available. Overall, this was a huge disappointment and a complete waste of time. Avoid this place at all costs.