Sonesta Simply Suites Kansas City Overland Park

To save money, they don’t have a maintenance person there at night. The battery on my door key died and I couldn’t get in my room. The lady had a stripped tool and couldn’t open the compartment to change the batteries. I sat in the hallway for 45 minutes while she played with the door trying to let me in my room. Two nights later, the fire sprinklers malfunctioned on the third floor and the first and second floors all got flooded. It took the maintenance guy 30 minutes to get there to shut off the water. I did not see them bring in a professional restoration service, I’m guessing the entire place will probably grow mold now.

Quiet yet near major freeways. Nice and cool air conditioning. No wine glasses but otherwise the tiny stove, full size fridge and mini kitchen is a bonus. Built in desk with office chair and reclining chair were nice features. Super comfy bed and pillows.

The facilty was better than ok. It is an older building that need to be updated but overall it was a pleasant experience. Not dirty at all very clean and staff was kind.

First room had a spider in it and ac didn’t work need a couch which was pictured but not available staff was nice but I will never stay st this one again

The hotel is an extended stay hotel like a value place. Didn't know that about the brand. It was clean and nice. Bed was super comfortable. They double charged my card so I ended up paying twice. Grrrr

Overall it was what we needed for one night. It was inexpensive and it was available. Room was clean, have a full-size fridge was definitely a bonus and the shower amenities (full-size toiletries) was nice. Somehow in booking I missed that there wasn’t free breakfast, there were a couple things I forgot at home so having a convenience store was available was, well, convenient, although I did notice the price listed on one of the items (what I was specifically looking for) was inconsistent with the price listed on the sheet that showed everything available and there were a couple things that just weren’t marked so that was confusing.

The location for what my trip was for was ideal and the area was beautiful and clean and we felt very safe.our trip was to visit a sick family member

Waited a long time to be checked but was well tsken care of after. They could use a better cleaning crew, would have liked a better cleaning between the previous tenant.

The room we stayed in (a studio suite) was big enough and had everything we needed, but it was not as clean as I would have liked it. Our shower was not cleaned prior to our stay. I have not noticed it until I decided to take a shower only to find it covered in someone else's hair and the shower curtain had blue stains from someone else's soap. The base of my bedside lamp was covered in dust and water stains. We found a piece of glass behind the coffee maker while trying to make some coffee. The hallways are not air conditioned enough - it is very hot and stuffy when you go to and from your room. They are also in need of a good cleaning. All in all it was a good getaway for us, just spoiled somewhat by the lack of cleanliness.

The room was clean, the bed very comfortable and the shower was fantastic!