Hampton Inn St Louis/Collinsville

Clean, re-modeled rooms. Comfortable beds and pillows. Great breakfast buffet. Close to shops, restaurants and walking distance to the event center.

The TV remote didn't work, so no TV. The noise levels by other patrons in the hallways and room above us was horrendous.

The staff was very friendly but the place needs to be updated, the bathroom floors were sloped, carpets were very worn, and the bed was less than comfortable.

Everything was wonderful during our stay with the exception of the beds. The beds were hard and uncomfortable. I really wish we would have gotten the name of one staff member. I believe she was in houskeeping. She was incredible. All staff was but she really went out of the way to make our stay great!

Seemed quiet. Very Clean. Sliding bathroom door was odd. Breakfast was good, like better than many.

Down with family and to see one of our own take the race track at Gateway!!! Staff were so accommodating and friendly. Would refer anyone, anytime to this hotel!!!

Well maintained, quiet property with a good location right off the interstate, and adjacent to the convention center.

The staff is very courteous and helpful; the site itself is looking a little tired and could use an update. The facility was very clean, convenient location to the southern Illinois/St. Louis area. We've stayed here previously, and will be back!

Very nice place to stay. I loved the type of furniture in the rooms - the vanity in the bathroom and the wardrobe in the main room were very nice and convenient - and different. Very clean place and friendly staff. Breakfast was also very adequate. We stayed two days and I appreciated that the egg and meat dishes varied on both days. I also liked the fresh fruit choices. Breakfast room attendant kept the place stocked and clean. Seating was also sufficient to serve the guests and I think that the hotel was full the weekend we were there with the various shows, baseball games and conventions the area. Location was fine too with plenty of restaurant choices within walking distance. Only recommendation I would make is to give some idea to front desk that hotels.com reservations have been paid for in advanced. For some reason the clerk wanted to see proof of that and when I showed her the reservation on my that showed it paid in full, she wanted further proof. She wanted to look at my credit card account and I refused that and she let it drop. Shouldn't that show somewhere on your records?

Staff at desk was excellent and food and person placing out food was so very nice. We enjoy our short stay very much