Shell Island Resort - All Oceanfront Suites

The view was amazing. Staff was friendly and helpful. The only issue was the cleanliness of the room. When we arrived, the floors were filthy and littered with sand from the beach as if not cleaned between occupants. There was no broom or vacuum available however, the front desk was made aware. I know that we booked last minute and I expected to pay a fair price however, the cost for the weekend was a bit above average especially considering the overall cleanliness of our room. The elevator also broke down during our stay. I would stay there again due to the beautiful location and atmosphere, I would only hope that they thoroughly cleaned the floors first.

The room was not up to par and not worth the price. Definitely needs some updating. Staff was pleasant and having the beach right there was great.

Refreshing and relaxing.

Our stay was great! We enjoyed the room and the view. The pools were nice along with the poolside bar. The beach service was great. Everyone was spaced out. I only have two negatives 1. We got there Thursday and checked out Sunday during the whole time one of the main elevators was out. The service elevator was available for guest which was appreciated. However, I think the elevator should of been fixed by at least Saturday (just my opinion), and I would suggest putting signs of a maximum number of people in the elevator at a time on each floor. We are a family of 4 and with the COVID situation, we ran into people trying to squeeze on and pack the elevator which isn't quite smart for any quests. 2. At check in, it would have been nice to of been informed verbally of the housekeeping policy. However, the front desk was very accommodating in providing extra towels and even a broom and dust pan to sweep up the sand after day 2. TIP: If you are driving a truck or large SUV there is a parking lot to the left when facing the hotel, the parking garage ceiling seemed lower than we were used too. Overall, I would recommend this hotel and would stay there again.

We arrived early, were able to get into room about 2hrs early which was very helpful. The room was okay- had everything but the sofa bed was alittle worn and dipped in the middle so to sleep on was not ideal Busy but not not overcrowded, beach was great and Spread out so could maintain social distancing but libby area could get Full at times Late at Night the 2nd night had kids Running in halls- what You Get at a family Place I guess.

Not worth the money.

great for ocean front! exceptional staff

Best place to stay on the beach! Amazing location!

Privately owned condos, need updating, but clean and comfortable. Oceanfront with nice unclaimed beachfront adjacent so finding space for ‘social distancing’ is very possible. Nice staff.

I took just a 2 day trip with my teenage boys just to get away and it was wonderful!!