The hotel is conveniently located for central Santa Marta, with restaurants and buzzing street life all round, which makes the area pretty loud. A quieter room turned out to have a window only onto a busy corridor, making for something of a fish-bowl effect, and still plenty of noise. That said, the roof-top terrace is very nice.
Breakfast service was slow and crowded. And entry into the hotel requires being buzzed in through a grille, which is probably good for security, but gets pretty tiresome when nobody is around to do the buzzing.